Senior Analyst Quality Assurance

Do work that matters:

As a valued member of our Quality Assurance team, you will actively contribute to the daily operations that underpin our operational success to detect, deter, and disrupt financial crime.

The Quality Assurance (QA) team sets and maintains standards for all anti-money laundering work completed by Financial Crime Operations (FCO), applying sound judgment and investigation in line with the Group's Risk Framework, policies, and regulatory obligations.

The Role:

You will be accountable for conducting Quality Assurance reviews across our Transaction Monitoring discipline.

Our Transaction Monitoring Quality Assurance team consists of dedicated professionals who collaborate closely with RACO, financial crime compliance, and Business Aligned Risk teams across the group.

As part of this team, you will ensure effective delivery of QA over our key processes, increasing governance and reporting, and ensuring consistent high-quality outputs.

On any given day you will:

• Ensure targets are met or exceeded daily by completing the required number of quality assessments and maintaining adherence to the schedule.
• Maintain an operating rhythm with operational teams to provide insights and trends as well as understand the root cause of systemic quality issues.
• Efficiently engage multiple stakeholders to provide evidence and data-driven feedback. Where required, provide additional tailored guidance.
• Uplift financial crime knowledge and actively engage in continuous learning and development.

We're interested in hearing from people who have:

• Risk Mindset - All CommBank employees are expected to proactively identify and understand, openly discuss, and act on current and future risks.
• Demonstrable experience in Financial Crime Operations with an in-depth understanding across Transaction Monitoring operations.
• Experience in Financial Crime and an understanding of the financial crime regulatory framework.
• Highly motivated, good attention to detail, and excellent time management

Our Culture

The people, businesses and communities we serve are wonderfully diverse. To reflect this, we're committed to hiring a similarly diverse workforce.

With a focus on inclusion, accessibility and flexibility, we'll support you at every stage of your career with CommBank and offer a wide range of employee benefits: Rewards & benefits - CommBank

If this sounds like you, apply now! We look forward to speaking with you about life at CBA!

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Advertising End Date: 05/04/2026