We're looking for an experienced Senior Building Validator to join our team. In this role, you'll assess building claims, validate scopes and repair costs, and ensure contractors deliver work that meets our technical, compliance and service standards. You'll work closely with insurers, contractors and policyholders to achieve fair, accurate and timely outcomes.
Why Join Crawford?
Supportive and professional team environment
Variety of residential and commercial claims work
Opportunity to grow your technical and leadership skills
Make a real impact by helping deliver quality repair outcomes
What You'll Be Doing
Review and validate building claims, repair scopes and costs
Ensure claims are managed in line with policy coverage and SLAs
Prepare detailed scopes of work and repair schedules when needed
Manage builders and suppliers through the Contractor Connection system
Produce clear, accurate reports and settlement recommendations
Support Adjusters with claim-related queries
Monitor contractor performance and work progress
Conduct audits and peer reviews for junior Validators
Assist with onboarding and mentoring new team members
What We're Looking For
Strong and demonstrable experience in building validation, estimating or repair scoping
Strong knowledge of domestic and commercial building repairs
Cert IV in Building & Construction minimum
Trade background with estimating or supervisory experience preferred
Strong report writing, communication and customer service skills
Confident using online systems and technology
Great attention to detail and problem-solving ability
Able to work independently while contributing to a team environment
Master Builders Licence or similar is a bonus
Additional information
Employment is subject to a national police check
Applicants must be Australian or New Zealand citizens or permanent residents
Ready to take the next step?
Apply with your resume and a short cover letter outlining your experience and what excites you about this opportunity.
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