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Senior Business Analyst

icon building Company : Hays
icon briefcase Job Type : Full Time

Job Description - Senior Business Analyst

Senior Business Analyst Contract Opportunity Your new company
A large public sector organisation is seeking an experienced Senior Business Analyst to support a significant Licensing & Compliance Solution project. This role is suited to Business Analysts with experience working on complex ICT programs.

Your new role
As the Senior Business Analyst, you will play a key role in shaping business requirements, ensuring high-quality analysis artefacts, and supporting an integrated vendor delivery model. You will work closely with internal stakeholders, SMEs, technical teams, and external partners to translate business needs into actionable solution outcomes.
You will be responsible for ensuring documentation quality, alignment between requirements and deliverables, and supporting project delivery through structured business analysis practices.
Business Analysis & Requirements
  • Gather, document, and manage detailed business requirements.
  • Develop clear User Stories, Acceptance Criteria, and process documentation.
  • Produce high-quality process models, activity diagrams, and standards-compliant artefacts.
  • Maintain requirements traceability and ensure alignment with project objectives.
  • Resolve ambiguities and address issues arising from unclear or evolving processes.
  • Stakeholder & Vendor Engagement
  • Collaborate with stakeholders, SMEs, technical leads, and vendors to ensure accurate interpretation of requirements.
  • Support vendor engagement by validating deliverables and ensuring requirements translate into workable solutions.
  • Project Delivery Support
  • Contribute to Agile events including sprint planning, reviews, retrospectives, and backlog refinement.
  • Capture decisions and actions, ensuring updates are accurately reflected in project artefacts.
  • Provide insights to drive effective ICT solution implementation.
  • Data & Quality Assurance
  • Support data migration validation through sample reconciliation, anomaly identification, and reporting.
  • Assist with data quality assessments, including issue identification, recommendations, and progress tracking.
  • Change Management & Training
  • Clarify business processes and support documentation required for change activities.
  • Contribute to the development of communication or training materials related to new or changed processes.
  • What you'll need to succeed
  • Minimum five years' experience as a Business Analyst in complex ICT projects.
  • Strong ability to translate business processes into practical solution requirements.
  • Demonstrated experience working within structured project environments (Agile highly regarded).
  • High-level analytical, conceptual, and problem-solving skills.
  • Excellent written communication skills with the ability to produce clear, concise, and well-structured documentation.
  • Proven capability in engaging with diverse stakeholders and vendors to drive clarity and alignment.
  • Experience supporting data migration or data quality initiatives (desirable).
  • Exposure to change management or training-related activities (advantageous).
  • What you'll get in return
  • Opportunity to contribute to a high-profile transformation project.
  • Collaborative environment with strong stakeholder engagement.
  • Work within the public sector.
  • What you need to do now
    If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected]
    #2976228
    Original job Senior Business Analyst posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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