Senior Business Process Analyst

Job Description

Senior Business Process Analyst

• Thrive in an autonomous & impactful business process analyst opportunity

• Flexible work arrangement – 3 days in office, 2 days remote

• Fixed-Term Contract until July 2027

Grow Your Business Process Analyst Career with Kraft Heinz!

Are you looking to grow your career in our Global Business Services team? Do you want to join a dynamic team with a proven track record of internal growth and career advancement opportunities? We have an exciting full-time contract opportunity for a Senior Business Process Analyst to join the Kraft Heinz family based out of our Melbourne CBD office!

The Company

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

Key position responsibilities include, but not limited to:

• Lead end-to-end process discovery and capture (AS-IS), producing clear process maps, SOPs, RACI and supporting artefacts.

• Analyse captured processes to identify bottlenecks, defects, risks/controls, hand-off issues and root causes, supported by data where available.

• Plan and facilitate process workshops (discovery, validation, redesign), using structured agendas and methods to drive outcomes and decisions.

• Elicit, clarify and document business requirements, assumptions, constraints and dependencies with SMEs and impacted teams.

• Manage stakeholders across business and technology, maintaining strong communication, expectations, governance and sign-offs.

• Design and validate improved processes, including roles, controls, exception handling and customer/employee experience impacts.

• Build, prioritise and manage a pipeline of improvement initiatives (Lean/continuous improvement), including effort/benefit assessment and business cases.

• Drive innovation and enablement (e.g., standardisation, automation, tooling), and define measures/KPIs to track performance and adoption post-change.

About you:

• Strong and proven experience as a Business Process Analyst or equivalent, with a focus on process improvement and Business Process Management

• Has captured and improved end-to-end cross functional business processes

• Proven experience applying Continue Improvement tools e.g. DMAIC, PDCA or other quality tools.

• Proficient with process modelling tools, such as Signavio, Sparx Systems, or similar with BPMN 2.0 notation

• Experience working in a transformation or change management environment (beneficial)

• A self-starter with a positive attitude, strong stakeholder management skills, and ability to work in fast paced environment.

• Eligibility to work in Australia with full working rights.

Benefits of working with us

• Hybrid Working – Flexibility around when and where you work

• Pay for Performance – industry leading variable compensation offerings tied to company and individual performance on top of a competitive base salary package

• Parental Leave – paid time off for both primary AND secondary caregivers

• Leave Options – Purchased leave, volunteer leave and LiveWell leave programs to give you even more flexibility to plan your life and spend time on causes that matter

• Novated Leasing

• Great Place to Work certification in Australia and New Zealand

• In House Training Programs

• Corporate Discount Programs 

Ready to make an Impact?

If you're passionate about innovating end-to-end business processes, eager to learn, and enjoy stakeholder & relationship management, please submit your application. We will be reviewing applications on a rolling basis and reserve the right to close our job advertisements early.

Location(s)

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.