Senior Consumer Peer Support Worker Access

Lived Experience Senior Consumer Peer Support Worker – Access   

• Ongoing Part Time | Four Days per week | 30.4 hours per week | Work Life Balance! 

• Based in Ringwood | close to public transport, cafes & shops! 

• Culture of learning and improvement | Partner in care at a leading health service   

Eastern Health 

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community. 

Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”. 

This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future. 

About the role 

Our Lived Experience Workforce (LEW) is a non-clinical team that operates across various clinical settings, including Crisis Assessment Treatment Teams, Acute Inpatient Units, Emergency Departments, Community Teams, and Rehabilitation Services within our Mental Health & Wellbeing Program.   

An exciting opportunity now exists for a Senior Consumer Peer Support Worker to take up a role within Eastern Health’s Access Team 

The Lived Experience Consumer Peer Support Worker in the Access Mental Health Service plays a vital role in providing support, guidance and empathy to individuals seeking care. With their lived experience, a Lived Experience Peer Support Worker brings a unique perspective and understanding to their interactions with individuals, their families/carers and the Access team. This role requires independent and autonomous work practice. 

About you 

To be successful in this role you will possess: 

• Lived experience as someone who has accessed public mental health services 

• Demonstrated ability to work systemically with internal and external services and staff to benefit consumers,  carers and families. 

• A strong commitment to high quality care 

• The ability to work as part of a diverse team 

• Excellent communication and organisational skills 

Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment. 

What we offer 

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here! 

• Mentor and Shadowing program 


• Access to discovery days across our 50 sites 


• Study and professional development leave 


• Friendly & supportive teams 


• Commitment to Diversity, Equity and Inclusion 


• Fitness Passport for work-life balance 


• Employee Assistance program accessible for you and your loved ones 


• Flexible working hours and excellent entitlements 


• Salary packaging options and an employee benefits scheme 


• Access to Private Health Insurance offers 


• Digital upskilling, such as excel and Power-Bi training 


• Cafes at all of our Hospitals 

Next Steps 

Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia. 

We review all applications when we receive them, and we notify unsuccessful candidates. 

If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check. 

Good to know: 

• We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team. 


• We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees. 


• As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture. 


• Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role. 


• Advertising may end before the closing date. 


• We do not accept recruitment agency application 

If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles.