Senior Coordinator - Stepped Care

NEW & exciting opportunity to be part of our Mental Health, Alcohol & Other Drugs & Suicide Prevention service in Queensland!  

Each is leading the Better Connect program – an exciting new initiative providing integrated, person-centred care across Central Queensland, Wide Bay, and the Sunshine Coast. We're looking for a Senior Stepped Care Coordinator to join our dynamic team and play a crucial role in shaping this groundbreaking community mental health and AOD model!

• 1FTE: Full-time ongoing position.
• CQ Region: Our offices are located at Rockhampton, Hervey Bay, Emerald and Gympie. 
• Working conditions: Hybrid / Remote.
• Salary: $107 - $111K pa + Super + Not-for-Profit Salary Packaging up to $18,550   

THE JOB

Are you passionate about mental health, AOD, and suicide prevention services? Do you have the skills to lead a clinical team, ensure quality care, and build meaningful relationships with key partners? We’re looking for a dynamic leader to join our Stepped Care Team!

Responsibilities include: 

• Leadership: Provide leadership and day-to-day oversight of a small team of Stepped Care Coordinators, supporting their professional development and ensuring quality service delivery.
• Guide collaborative care: Support & oversee care planning, transitions, and team reviews.
• Build relationships: Maintain strong connections with hub partners and service pathways.
• Partner with lived experience team: Collaborate with the Better Connect lived experience team for community responses.
• Train team members: Provide training, supervision and support in screening and assessing complex clients.
• Share referral knowledge: Guide on mental health referral pathways.
• Provide support: Offer high-quality engagement in AOD, mental health, and suicide prevention services.
• Foster provider relationships: Ensure continuity of care with Better Connect providers.
• Conduct audits and reports: Perform audits and submit reports for quality assurance and training needs.

To view a copy of the full Position Description, click here. Alternatively, for more information please contact Kim Reeves (Operations Manager • CCQ Mental Health AOD Hubs) at [email protected]

The ideal candidate will have:

• Expertise in Mental Health & AOD: A solid foundation in mental health services with comprehensive knowledge of relevant systems and legislation.
• Leadership & Clinical Governance: Experience leading teams, ensuring strong clinical governance, and upholding high standards of care.
• Commitment to Cultural Safety & Trauma-Informed Care: A deep commitment to cultural safety and applying trauma-informed, person-centred practices.
• Strong Collaboration & Relationship Building: Exceptional interpersonal skills with a proven ability to build and maintain professional relationships across multiple services and disciplines.
• Critical Thinking & Problem-Solving: Strong analytical skills to address complex challenges and deliver effective solutions for client care.

• Tertiary qualifications in Social Work, Health and/or Welfare related sector.
• A maintained relevant annual registration and/or membership of professional body (preferred).
• Current state-based driver’s license. 

What’s in it for you?  

• Flexible working conditions tailored to you.
• Competitive salary based on your experience and qualifications.
• Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safety.
• Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment.
• Relocation support: If you have relocated permanently for work purposes you may be able to substantially increase your take-home pay by salary packaging some or all of your relocation costs.
• Career growth: Access a range of professional development opportunities, from leadership training to discipline-specific learning.
• Free, confidential support – Our Employee Assistance Program is available for you and your family. 
• More leave when you need it – 4 weeks annual leave, personal leave, family & domestic violence leave, and the option to purchase extra leave. 
• 17% annual leave loading (get paid more on your holidays) 

Next steps

If you're ready to lead a collaborative, supportive environment and help make a real difference in people's lives, apply now!

Applications close: Wednesday 14th May 2025

** Please note that applications will be reviewed as they are received. 

Next Steps in the Hiring Process 

Thank you for your interest in joining Each! To learn more about next steps, please check out our Hiring Process Guide.

We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.  

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