Senior Engineer Support

{"description": "As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Title: Senior Engineer Support

Location: Melbourne/Sydney, Australia | Hybrid

Job Description
Get To Know Us:

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Headquartered in Windsor, Connecticut, SS&C employs over 20,000 people across more than 90 offices in 35 countries, supporting 18,000+ organisations worldwide with mission-critical technology solutions.
Why You Will Love It Here!

• Flexibility: Hybrid Work Model
• Your Future: Income Protection Insurance & Salary Continuance
• Work/Life Balance: Generous Bereavement & Compassionate leave
• Your Wellbeing: Health insurance discounts, parental leave, insurance benefits
• Diversity & Inclusion: Inclusive and supportive workplace culture
• Training: Hands-on learning with access to SS&C University
• Extra Perks: Corporate discounts on travel, fitness, and more

What You Will Get To Do:

• Lead and support core application environments across Windows and Linux platforms.
• Own environment stability, deployment readiness, and operational reliability.
• Provide technical leadership across CI/CD pipelines, automation, and release activities.
• Diagnose complex environment, infrastructure, and application issues across production and non-production systems.
• Collaborate closely with Developers, QAs, BAs, Architects, and Infrastructure teams.
• Utilise monitoring and observability tools to analyse performance and incidents.
• Drive continuous improvement initiatives and maintain high-quality operational documentation.

What You Will Bring:

• Strong experience supporting enterprise application environments.
• Hands-on expertise with CI/CD tooling such as Jenkins and Git-based workflows.
• Solid scripting capabilities (Bash, PowerShell, Python).
• Experience with application servers including IIS, JBoss, and Apache.
• Strong understanding of networking fundamentals, certificates, and authentication flows.
• Ability to troubleshoot complex issues across infrastructure, configuration, and application layers.
• Excellent written and verbal communication skills.

Prior Knowledge and Skills:

• Monitoring and observability tools such as Elastic and Dynatrace.
• Database and programming competence including C#, Python, MS SQL, and Oracle SQL.
• Experience with secure file transfer and key-based authentication.
• Understanding of release, change, and incident management processes.
• Exposure to financial services or wealth management systems is desirable.
• Experience working in geographically distributed teams.

SS&C is committed to building a diverse and inclusive workforce. We encourage applications from people of all backgrounds.

To apply, please visit our careers page: www.ssctech.com/careers

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.", "salary_raw": "Row(double=None, string=None)"}