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Our Purpose
At Xero, we’re here to help supercharge small businesses. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.
The team
The Data team at Xero plays a pivotal role in fostering a culture of collaborative, data-driven
decision-making, impacting not only our internal teams but also our diverse, global community of small
business owners, bookkeepers, and accountants. Our work involves crafting, overseeing, and delivering a
broad spectrum of data services. These range from essential reporting and key data sets to advanced,
scalable solutions in analytical data processing, storage, machine learning, and API-driven predictive
services.
We pride ourselves on being a hub of knowledge and innovation in data architecture, data modelling,
machine learning, ethical data usage, and artificial intelligence service design. Our mission extends beyond
technical expertise; we are dedicated to elevating data and AI understanding across Xero, emphasising
inclusivity and accessibility in technology. We particularly focus on empowering our product management
and engineering teams worldwide, ensuring they are equipped with the knowledge and tools to make a
meaningful impact in their roles.
How you’ll make an impact
- In our Data team at Xero, we are committed to designing and constructing data assets, pipelines, and applications that are not just technologically advanced but also deeply customer-centric. Our goal is to deliver smart, data-driven, personalised services that touch the lives of millions of customers globally. As aSenior Engineer - Data, you will play a crucial role in this journey. You'll be at the forefront of engineering sophisticated and large-scale data solutions and infrastructure, enabling us to analyse data effectively and make informed decisions.
- In this role, you will be more than just a technical expert; you'll be a valued member of our collaborative engineering team. Your contributions will be key in developing new data capabilities and services, and in enhancing our existing solutions and practices. We believe in a work culture where your ideas and contributions are valued and where you're encouraged to grow, both as a professional and as an individual.You'll be part of a team that not only values high performance but also supports each other's success and champions an inclusive and diverse workplace.
What you’ll do
- Work with teams throughout Xero to help create and enhance the solutions, infrastructure, and integrations required to bring Xero’s data to life
- Work with product and engineering teams to enable greater data literacy, and optimise performance, throughput and quality within their solutions
- Demonstrates a focus on continual self improvement, across both the technical and business aspects of delivering high quality data platform engineering solutions
- Work collaboratively with other members of the Data team. Participate in regular team rituals and working sessions to collectively do our best work
- Be dedicated to automation, documentation, and collaboration at all stages of the engineering workflow, including improving existing solutions or proposing alternative solutions where applicable
- Remain up to date with relevant technology changes and trends and continually grow knowledge of how they may benefit Xero
- Help drive continuous improvements to data and engineering quality, standards, principles and procedures, including a consistent approach to how data quality is measured, monitored and reported.
- Proactively monitor solutions and drive problem management, troubleshooting and tuning
- Support for what you build, responding to issues, incidents and service requests as part of the on-call team.
Success looks like
- A reliable, resilient and secure, world class data engineering and analytics platform and environment that enables Xeros around the world to deliver value through high quality data driven products, machine learning pipelines and AI systems
- Improved operational metrics as a result of reliability engineering practices with clear measurable reporting trends
- Optimised operational overhead, through the championing of automation, CI/CD and Agile methodologies
- Robust, reusable frameworks and playbooks for the consistent and reliable delivery of data products
- Constant improvement in data availability, timeliness and quality as a result of data enrichment practices
- A displayed understanding of the business and technical requirements, enabling the delivery of quality solutions
- A fun, rewarding, agile and results-driven culture
What you’ll bring with you
- Critical competencies
- Strong data and technical background demonstrating innovation, initiative and a passion for data
- Confidence in collecting, collating and interpreting business requirements in order to produce quality outcomes
- Possess robust problem solving skills
- Can demonstrate analytical, development, problem solving and communication skills
- Good time management with the ability to multitask, prioritise and deliver to schedule
- Highly motivated and proactive nature, constantly looking at methods for improvement
- Self-organising and diligent
- Solution focused and has strong attention to detail
- Experience working with Business and Product Owners to gather data requirements and provide solutions
- Experience in
- Solid practical experience in building data platforms including warehousing, analytics, data observability, data cataloging, visualization platforms, orchestration, ingestion eg: streaming, batch , and transformation. Preferably experienced with Snowflake, Kafka, Fivetran, Datahub, Monte Carlo, dbt, Prefect, and Tableau.
- Understanding one or more software engineering and data life cycle
- Clear and concise oral & written communication including technical documentation
- Practitioner level skills in - large scale data integration and data management
- Bachelor of Computer Science,or relevant qualification
- Extensive experience with analysis, design, optimisation and development of database queries and ETL processes
- Experience with cloud based technologies, infrastructure and databases preferably snowflake
- Knowledge of data and platforms requirements for ML / AI use cases beneficial
Why Xero?
Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, health insurance, life insurance, and income protection, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.
Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. Our goal is to make sure you feel welcome and supported to do the best work of your life.
At Xero we embrace diversity and inclusion and value a #challenge mindset. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.
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