Senior Home Lending Specialist - Customer Service Lending (Doncaster)

• Take ownership of a senior lending portfolio with a strong focus on self-generated business

• Grow meaningful relationships through community engagement and referral partnerships

• Deliver tailored lending solutions while working alongside a high-performing branch team

Do work that matters

In this senior lending role, you'll support customers through some of their most important financial decisions by delivering tailored lending solutions across purchasing, investing, refinancing, renovating and more complex lending scenarios. With a strong focus on business development, you'll proactively grow your network, build referral partnerships and generate new opportunities through community engagement, while managing applications end-to-end and collaborating closely with branch colleagues and specialist teams to deliver outstanding customer outcomes.

See yourself in our team

You'll be joining our Customer Service Lending team - a high-performing and collaborative team focused on helping customers move forward with confidence. As a Senior Home Lending Specialist, you'll be recognised as a trusted lending expert within the branch and local community, using your commercial acumen, relationship-building capability and lending expertise to grow your network, support customers through complex lending needs and drive strong business outcomes.

What you'll be doing

• Growing your lending pipeline through networking, community engagement and referral partnerships

• Supporting customers through every stage of the home buying journey with tailored lending solutions and exceptional service

• Leading meaningful lending conversations to understand customers' goals and identify the right financial solutions

• Structuring and managing lending applications end-to-end, including more complex lending scenarios

• Partnering closely with branch colleagues and specialist teams to deliver seamless customer outcomes

• Ensuring lending applications meet credit policy, regulatory and responsible lending requirements

• Contributing to a high-performing, customer-focused team culture while strengthening your presence in the local community

What we're looking for

• Demonstrated success in home lending, with a strong track record of growing and managing a pipeline

• Proven ability to generate self-sourced business through networking, community engagement and referral partnerships

• Experience managing complex lending scenarios and interpreting detailed financial information

• Strong understanding of credit policy, responsible lending obligations and risk management principles

• Commercial acumen with the ability to identify broader banking and relationship opportunities

• Exceptional relationship-building, communication and stakeholder management skills

• Confidence developing trusted partnerships within the local community and across referral networks

• A proactive, customer-focused approach with a passion for delivering outstanding service outcomes

• High attention to detail and a strong commitment to compliance and quality outcomes

Why join us?

At CommBank, we're investing in our lenders through clear career pathways, market-leading technology and industry-leading training. As a Senior Home Lending Specialist, you'll have the opportunity to grow your profile, deepen your expertise and build a successful business within one of Australia's leading banking organisations. If you're passionate about building strong relationships, growing your network and helping customers achieve their property goals, we'd love to hear from you!

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Advertising End Date: 03/06/2026