Senior IT Systems Engineer

Ready to contribute to innovative IT projects across diverse industries?

Join one of Australia’s most awarded IT companies and make your mark.

About Us

We are The Missing Link, one of Australia’s most awarded IT providers, now backed by global powerhouse Infosys. For over 28 years, we’ve helped businesses succeed with cutting-edge Cyber Security, IT & Cloud, and Automation solutions. With 200+ team members and a culture built on inclusion, innovation, and impact, we offer a workplace where you’re valued, challenged, and supported to grow.

We are THE MISSING LINK between where you are and where you want to be.

We are looking for an experienced Senior IT Project Engineer to join our growing team. You’ll work closely with internal and external stakeholders to deliver cutting-edge solutions that make a real impact.

What You’ll Be Doing:

• Contribute to end-to-end IT project delivery – from planning to execution.
• Collaborate and influence internal teams and external partners.
• Deliver project within a project management framework using best practices.
• Coordinate with service delivery and support teams for smooth transition into BAU operations.
• Provide hands-on implementation and technical leadership across multiple concurrent projects.
• Identify and mitigate project risks through proactive planning and communication.
• Build and maintain strong working relationships with clients, vendors, and technical stakeholders.
• Ensure documentation, change logs, and project records are accurate and up to date.
• Troubleshoot and resolve implementation challenges efficiently, maintaining client confidence.
• Uphold MSP standards of quality, security, and customer experience across all project engagements.
• Proactively upskilling to stay current with emerging technologies.

• 5+ years’ experience delivering complex IT projects.
• Strong technical background in IT systems, software, and infrastructure.
• Implementation and deployment of Microsoft 365 ecosystem including Intune, SharePoint, Exchange, and Purview.
• Manage email and tenant migrations across M365, Google Workspace, Exchange On-Prem, and Azure environments.
• Configure and deploy Azure Virtual Desktop, Windows 365, and Teams Calling.
• Experience with reviewing, improving, and governing Entra ID environments, including identity structure, access controls, Conditional Access, and role-based access management.
• Build and deploy Windows Defender Application Control, Identity Governance, and Global Secure Access solutions.
• Deliver Azure and on-premises infrastructure builds; including server, storage, networking, and Active Directory configurations.
• Support Identity Governance, PKI, and certificate management functions.
• Configure and deploy backup and recovery solutions.
• Hands on experience with OS hardening, analysing system impacts and remediations activities.
• Must have Microsoft certifications.

Having a great company culture is very important to The Missing Link. Keeping our team happy is one of our top priorities.

Here are some of the best things about working at The Missing Link:

• A culture that values learning, development, and career progression.
• Flexible working arrangements and onsite client opportunities.
• Supportive, collaborative and respectful environment
• Opportunity to work with an experienced team of Engineers and Consultants
• Potential for future career opportunities within our company
• Great environment with regular staff events
• Free breakfast, soft drinks/juices and monthly lunches
• Company culture that fosters learning and development through training and mentoring programs
• Competitive base salary plus super plus bonus
• Company paid certifications