Senior Manager, ER&C Operations

ASX: Powering Australia's financial markets

Why join the ASX?

When you join ASX, you're joining a company with a strong purpose - to power a stronger economic future by enabling a fair and dynamic marketplace for all.

In your new role, you'll be part of a leading global securities exchange with a strong brand. We are known for being a trusted market operator and an exciting data hub.

Want to know why we are a great place to work, click on the link to learn more.

www.asx.com.au/about/careers/a-great-place-to-work

We are more than a securities exchange!

The ASX team brings together talented people from a diverse range of disciplines.

We run critical market infrastructure, with 1 in 3 people employed within technology. Yet we have a unique complexity of roles across a range of disciplines such as operations, program delivery, financial products, investor engagement, risk and compliance.

We're proud to foster a workplace where diversity is celebrated and inclusion is part of our everyday culture. Our employee-led networks champion LGBTIQ+ inclusion, promote gender equality, accessibility and wellbeing, inspire giving and volunteering, and celebrate cultural and religious events, creating a sense of belonging for all. As an AWEI Bronze employer and member of the Champions of Change Coalition for gender equality, we're committed to a fair and inclusive workplace where everyone can thrive.

The Enterprise Risk and Compliance team sits within the 2nd Line Risk division, with accountability for all Risk and Compliance activity across ASX. The Risk and Compliance Advisory team operates as a second-line function, responsible for the design and maintenance of Enterprise Risk Management Frameworks (ERMF) and Policies (including Compliance), Risk Culture, Policy Governance, Risk Capability and Accountability Frameworks to Industry and regulatory best practice standards with particular emphasis reflecting ASX's role as a steward of Critical Market Infrastructure.

Your responsibilities

As a people leader, a core part of this role will be the responsibility to role model the ASX Leadership Principles. Including:

• Shape a dynamic future: Translate strategy into clear direction, take an enterprise/system view, integrate external insights, and challenge the status quo to identify opportunities for innovation and value creation.
• Enable exceptional outcomes: Set clear priorities, pursue goals with discipline, and take ownership and accountability for delivery and overall performance.
• Empower talented people: Build and develop diverse, capable teams through coaching and inclusivity-creating an environment that enables autonomy, growth and psychological safety.
• Build trusted relationships: Exemplify open, honest and consultative leadership-listening with empathy and building collaborative partnerships across ASX and with external stakeholders.

Role specific

• Provide strategic support, advice and management for the ER&C Team and General Manager.
• Drive the delivery of our strategic initiatives, planning and execution of the combined ER&C teams workplan. Including tracking progress towards objectives and celebrating achieved outcomes.
• Working with a high level of autonomy to progress strategic and operational initiatives for ER&C, resolve issues and deliver quality outcomes
• Fostering, engagement and managing relationships across the ER&C Heads of as key stakeholders
• Asset Management - design and maintenance of our enabling capabilities such as IT (GRC etc), Data, Sharepoint, websites, Business Continuity Plans, functional collateral, controls, team processes etc. • Own and manage and deliver the GRC business requirements.
• Design, deliver & maintain the ERMF data dashboards, to produce insights and reporting for the key users across Line 1 and Line 2.
• Serve as a subject-matter expert about ER&C, handling inquiries, developing action plans, and assisting with the preparation and dissemination of GM communications and administration support.
• Develop and build on relationships with all ER&C for increased efficiency and responsiveness of operations, and help define new operational strategies by working with ER&C and other leaders on special projects
• Work closely with the Line 1 Risk and Compliance Representative for the Risk Division on any owned Issues, Incidents and controls.

Your experience and qualifications

Must have

• 7+ years experience in providing strategic support, advice, and relationship management to senior leaders
• Ability to oversee, review, and report on business functions or portfolios, ensuring continuous improvement and operational efficiency
• Strong relationship-building skills with a track record of managing complex or sensitive issues across diverse teams
• Risk Management Expertise: Ability to oversee risk management approaches, ensuring identification, mitigation, and appropriate reporting of risks
• Demonstrated success in fostering collaboration among teams, especially in cross-functional environments
• Excellent verbal and written communication skills, with the ability to clarify outcomes, communicate progress, and celebrate achievements
• Ability to work with a high degree of autonomy to progress strategic and operational initiatives, resolve issues, and deliver quality outcomes.
• Experience of people management and able to address resourcing and employee relations issues.

Nice to have

• Project Management Skills
• Experience in highly regulated environments
• Skills in data analysis, reporting, or using business intelligence tools to inform strategic decisions
• Experience with Risk Management Frameworks, familiar with established risk management and risk appetite alignment.

We make hiring decisions based on your skills, capabilities and experience, and how you'll help us to live our values. We encourage you to apply even if you don't meet all the criteria of this role.

If you need any adjustments during the application or interview process to help you present your best self, please let us know at [email protected].

At ASX Group, our diverse workforce is essential to build and maintain a fair and dynamic marketplace. We support flexible working and offer hybrid working options. Even if our roles are advertised as full-time, we encourage you to apply if you are interested in part-time or other flexible working arrangements.

We will arrange for successful candidates to have background checks, including reference and police checks, completed as part of the on-boarding process.

To be considered for this position, candidates must be legally authorised to work in Australia on a permanent basis without any restrictions.