Senior Manager | National Operate

Job Requisition ID: 41247 

• Flexible work arrangements – work in a way that suits you best. 


• Salary packaging – to suit your personal and financial circumstances.


• Great opportunity to work on a key transformation agenda working closely with the Operate lead and the Australian National Operate team.

We are looking for a Senior Manager to join our National Operate team. This role will be Melbourne based preferably; however, we are also open to considering Sydney based candidates.

What will your typical day look like?

You will work with our National Operate leadership, as well as Business Units and our Growth organisation, to help deliver the Operate strategy across Australia. You will partner with client-facing teams to shape practical solutions for client needs, support thought leadership and point of view development and contribute to sales and origination activities.

The Operate Senior Manager is an important role in delivering our Operate strategy and transformation objectives. You will help build capability across the Australian region and support origination, sales, solution shaping and commercials for Deloitte’s managed service offerings.

The successful candidate will drive and support initiatives under the Operate strategy that focus on the following areas:

• Strategic thought leadership


• Sales pursuit enablement & process transformation


• Support bid and contract management


• Connecting, integration & collaboration across the Deloitte network to help origination and sales campaigns


• Drive the uplift of capability amongst the team

This role is a rare opportunity to help deliver the Operate strategy across Australia, working closely with Operate leaders as the firm executes its transformation agenda. The Operate portfolio is varied, and you will work with a diverse range of clients. You will also collaborate with other firm functions including the various business units, Operate Lead partners, Business Development and Talent teams.

About the team

The National Operate Team is responsible for the execution and management of the Operations strategy and provides thought leadership, sales & operational enablement and program oversight into delivery of the overall Operate strategy.

The Australian Operate strategy is aligned with our global Operate ambition to embed continuous advantage and is a core pillar of Deloitte’s aspirational transformation agenda centred on software assets, alliances, operate and delivery centres. We are confident our innovative culture, and people, will enable us to deliver on this ambition.

Enough about us, let’s talk about you.

The successful candidate will ideally have strong experience in managed services (strategy, sales pursuits and/or delivery enablement) and demonstrate the ability to:

• Contribute to thought leadership for the Australian Operate strategy, including helping set up ways of working, key measures (KPIs) and practical guidance that supports consistent delivery.


• Work with local, regional and global teams to support delivery network and industry initiatives that create value for clients.


• Support pursuit teams with bid activity, pipeline development and sales operations (including inputs to commercials).


• Build strong relationships across the Operate community to support a positive experience across the sales and delivery lifecycle.


• Relevant qualifications (CPA, CA, MBA or similar in Finance and Accounting) are well regarded.

Why Deloitte?

At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating, and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.

We embrace diversity, equity, and inclusion. We have a diverse collection of people from diverse backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong. 

We support flexibility and choice. We encourage you to find the right balance between connecting in person with your clients and teams and meeting your own personal needs.

We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.

Next Steps

Sound like the sort of role for you? Apply now.

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By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.