Senior Manager - Procurement Operations

About the Role

Team Global Express is seeking a Senior Manager – Procurement Operations to drive the transformation, optimisation, and performance of our end-to-end procurement function.

This is a high-impact leadership role where you will own procurement operations across the business, with full autonomy over decision-making and visibility of enterprise-wide spend. Working in a fast-paced and evolving environment, you’ll play a critical role in uplifting procurement maturity, improving systems and processes, and enabling the business through effective procure-to-pay (P2P) delivery.

You’ll partner closely with stakeholders across the organisation and external service providers (including offshore teams) to ensure procurement is positioned as a strategic, value-driving function.

What You’ll Do

• Lead the transformation and continuous improvement of procurement operations, including source-to-pay (S2P), contract management, and service delivery

• Drive optimisation of procurement systems and tools (Oracle ERP, Coupa), enhancing automation, compliance, and user experience

• Own end-to-end procurement processes, ensuring all organisational spend is governed, compliant, and efficient

• Partner with stakeholders across the business to influence, educate, and embed best-practice procurement processes

• Manage and uplift performance of delivery partners and offshore teams, fostering a high-performing, service-oriented culture

• Deliver reporting, insights, and analytics to support business planning, forecasting, and decision-making

• Champion procurement policy, risk management, and compliance standards across the organisation

• Lead and contribute to procurement transformation initiatives, building capability and driving operational excellence

What You Bring

• 6–8+ years’ experience in procurement, with strong expertise in source-to-pay and procurement operations

• Proven experience leading teams (including offshore delivery models) and managing service providers

• Strong background in procurement transformation and process improvement

• Hands-on experience with ERP and eProcurement systems (Oracle, SAP, Coupa)

• Deep understanding of procurement processes, purchasing, and contract management

• Excellent stakeholder management skills, with the ability to influence in a fast-paced, outcome-driven environment

• High level of confidence, commercial acumen, and communication skills

• Ability to operate autonomously and take accountability for procurement decisions and outcomes