Senior Manager, Second Line controls

• Lead the second-line effectiveness testing and assurance activities for 


• Partner with Senior leaders on key control initiatives.


• Work flexibly from our beautiful Sydney office

Start your journey with us

As Senior Manager, Second Line Non-Financial Controls, you will be a critical member of the risk and compliance team at Zip. You will be a hands-on expert responsible for the execution and enhancement of our non-financial control environment within the Australia and New Zealand (ANZ) region. You'll partner with business leaders across various functions to drive a culture of proactive risk management and control ownership. This full-time role is ideal for a seasoned professional who can operate with a high degree of independence and has a proven track record in control design, implementation and assurance.

Interesting problems you will get to solve:

• Program Execution: Lead the second-line effectiveness testing and assurance activities for non-financial controls across the ANZ business.


• Control Oversight: Review and coordinate the design, implementation, and documentation of new or updated non-financial controls in partnership with business control owners.


• Stakeholder Engagement: Act as a key point of contact for non-financial control matters, presenting regular updates to senior leadership on the control environment's health and the progress of key initiatives.


• Issue Remediation: Lead remediation planning for control deficiencies, ensuring root causes are addressed and sustainable solutions are implemented.


• Change Advocacy: Support and champion training initiatives that drive greater understanding and ownership of controls among business leaders.


• Technology Integration: Collaborate with enterprise risk and technology teams to leverage GRC tools and other solutions to improve control efficiency and maturity.

What you’ll bring to the team 

• Experience: 8+ years of experience in internal audit, controls, or second-line risk roles, preferably within a regulated or fast-growing fintech environment.


• Technical Proficiency: Deep working knowledge of internal controls frameworks, such as COSO, and their application within a regulated environment like ANZ.


• Stakeholder Management: Proven ability to influence and engage with senior leaders and cross-functional teams.


• Strong communication and presentation skills are essential.


• The ability to work autonomously, prioritize tasks effectively, and exercise sound judgment.


• Professional Certification: A professional qualification such as a CA, CPA, CIA, or similar is desired


• A mindset that embraces AI and new tools to adapt, learn and grow.


• An aptitude for identifying and managing risks. Whether you are a People Manager or an Individual Contributor we are all leaders at Zip and effective risk management is important to how we run our business and part of all our roles


• Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game

What you’ll get in return

As we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands-on experience, broader responsibilities, or the buzz of seeing your work impact customers faster.  

Zip is a place where you’ll get out exactly what you put in. When you join the team, we'll do our best to make sure you can be yourself and surround yourself with smart, friendly colleagues and leaders who have your back, so that you can make the big things happen.

Zipsters tell us these are just some of the best things about working here. You’ll also receive:

• 25 days paid leave annually, including birthday leave and quarterly wellbeing days


• 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers


• Family support policies including miscarriage bereavement leave and domestic violence leave


• Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our EAP service Sonder, discounted private health insurance  , and great rates on fitness sessions through ClassPass


• 2 days paid volunteering leave per year


• Fee-free Zip products, and discounts with Zip merchant partners (AU) 


• Team social events, epic offices, free breakfast daily, and weekly free lunches (Sydney and Melbourne) 

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products that bring customers and merchants together.

Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.

We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.

#LI-Hybrid