Senior NDIS Support Coordinator

Who we are

The MJD Foundation (MJDF) partners with and supports Aboriginal & Torres Strait Islander families living with Machado Joseph Disease (MJD) and Spinocerebellar Ataxia Type 7 (SCA7) to live fulfilling and rewarding lives. The MJDF is an Aboriginal organisation and we take our core values from combining best practice western and traditional cultural knowledge in the ‘Our-way’ approach.  By providing flexible and culturally responsive care based on a strong foundation of enduring relationships, we aim to provide families living with MJD (specialist) care and support, working together to stay stronger for longer. We are currently recruiting for a Senior NDIS Support Coordinator with an Allied Health qualification to join our NDIS team in Darwin and provide support to our clients and families.

The Position

The Senior NDIS Support Coordinator has overall responsibility for managing the day-to-day funding required to ensure clients have the best possible outcome in line with the goals in their NDIS plans. A key aspect of the role is navigating and implementing culturally safe practices and support under the National Disability Insurance Scheme (NDIS). This will include the provision of Support Coordination to support clients to access appropriate services and achieve their goals.

This is a fast-paced role in a fluid environment supporting complex clients. You will work in a small, supportive, NDIS team.

Who you are

Do you want to make a real difference to the health and wellbeing of Aboriginal families living with MJD? Do you enjoy working autonomously within a supportive multifaceted team environment?

It is important that you demonstrate that you have good knowledge of the NDIS, that you strive for excellence and that you are comfortable providing supports and flexibility within the NDIS framework. You will have strong interpersonal skills and work well in a cross-cultural environment. You will build close relationships with inspiring clients, colleagues and stakeholders. You will be part of a small and committed team, and you would be comfortable stepping into the NDIS manager role when on leave. The expertise that you bring to the role may be varied, including skills that you have developed through education and in previous employment, or your life experience as a member of the community and a user of the service system.

We strongly encourage Aboriginal and Torres Strait Islander people to apply!

Selection Criteria:

1. Relevant qualifications in an Allied Health discipline (for example in Nursing, Occupational Therapy, Physiotherapy, Social worker) with subsequent relevant experience, or an equivalent combination of relevant experience and/or education and training;


2. At least 3 years’ experience in a similar role providing support coordination and managing a complex case load;


3. Experienced in utilising the NDIS Price Guide and the ability to offer flexibility within budgets understanding the remote context;


4. Understanding of NDIS regulations including provisions relating to reasonable and necessary supports and the role of the mainstream service system;


5. The ability to communicate effectively, sensitively and respectfully, both orally and in writing;


6. Ability to demonstrate a mature and person-centred approach (by providing examples and via references);


7. A commitment to person and family-centred practice and working within the MJD Foundation ‘Our Way’ approach;


8. Excellent computer skills, especially the Microsoft Office suite including Word and Excel;


9. Experience in coordinating and leading Higher Delegate applications/reviews;


10. Experience in coordinating high level AT (Assistive Technology) requirements for high needs clients and assisting in a lead NDIS role with OT’s (Occupational Therapists) on Functional Capacity Assessments;


11. Experience in developing and lodging Access Request Forms;


12. High level knowledge of Specialist Disability Accommodation (SDA) and Supported Independent Living (SIL) from an NDIS funding perspective; 

Desirable criteria:

Knowledge of, and experience working in Aboriginal communities and alongside Aboriginal community workers.

What we offer: 

·         A supportive and inclusive work environment; 

·         Tax free fringe benefit up to $15,900 p.a., plus meal entertainment benefit up to $2,650 p.a.; 

·         A retention fee of $2500 after completion of 12 months employment;

·         6 weeks annual leave;

·         One day paid wellbeing day and gift; 

·         A holistic workplace that offers flexibility (hours/where you work); 

·         Professional development (career development, paid study leave and financial support);

·         Access to free confidential supports via our Employee Assistance Program (EAP);

·         Free on-site car parking;

·         relocation package for the right candidate. 

Please have a look at the position description on our website www.mjd.org.au. For more information you can contact Jodie Wilton, NDIS Manager, [email protected] or 0455 820 001.

If you have the knowledge and experience we are looking for and are excited to join our team, please submit your resume and a statement addressing the selection criteria by Sunday 13 April 2025. Applications that don’t address the selection criteria will not be considered. We will consider and review candidates as they apply.

The MJD Foundation values diversity and encourages applications from candidates of all backgrounds. We welcome unique contributions and perspectives of all people to ensure our workforce is representative of the communities we work with and live in.