Senior Network Administrator , Legal Aid

About Legal Aid Queensland

Legal Aid Queensland's (LAQ) vision is to be a leader in a fair justice system where people are able to understand and protect their legal rights. Our purpose is to provide quality, cost effective legal services to financially disadvantaged people throughout Queensland.

About the team
The Information Technology team is responsible for the development, operation and support of all information systems and related technologies across Legal Aid Queensland. The area has responsibility for the development and support of all corporate wide business applications and the associated underlying information technology infrastructure, including a state-wide data telecommunications network.

As the Senior Network Administrator, you are responsible for the management of the Legal Aid Queensland data network and associated technical infrastructure (e.g., Routers, Switches, Firewalls, etc.)

• Manage, monitor and maintain the effective day to day operation of Legal Aid Queensland's state-wide data communications network.
• Design, procure, configure and deploy all network services and associated technical infrastructure.
• Provide recommendations and advice relating to network capacity planning.
• Investigate and provide technical solutions to escalated calls from Helpdesk Support Officers.
• Manage the upgrade of all components of the network and associated infrastructure and software.
• Provide advice and solutions to enhance performance and productivity of existing Legal Aid Queensland's network and associated infrastructure.

You will bring experience in ...

• analysing, identifying and resolving communication and associated infrastructure problems.
• current and emerging issues and trends related to network and communications infrastructure.
• working in a Microsoft based environment where there is a distributed routed wide area network.
• maintaining networks and communications infrastructure and have used networking hardware such as (but not limited to) Cisco Hardware, Meraki Infrastructure, FortiGate Firewalls and FortiAnalyser, etc.
• networking protocols, concepts, and security across cabled, wireless and free space optical connections.
• using network analysing and ‘sniffer' tools.
• the setup and configuration of network traffic prioritisation and quality of service.
• good relationship management and an ability to provide exceptional service to our stakeholders.
• writing in a clear, concise and articulate manner.

How to apply
If this opportunity sounds right for you, please review the full Position Description and submit;

• Your latest, updated resume; and a
• Covering Letter (maximum of two pages) detailing how your experience and knowledge fits with the requirements of the role and addresses the “About You” section of the Position Description.

Alternatively, if you would like to find out more about this position, please reach out to Wayne Burkhalter on 07 3917 0216 for a confidential discussion.