Senior Relationship Manager Premier Banking - Melbourne CBD

• Take ownership of a high-value portfolio with real growth potential
• Work with complex, high-value clients supported by a strong specialist ecosystem
• Accelerate your career with clear pathways and industry-leading development

About the Business

Premier Banking provides tailored relationship management to high net worth clients, offering a highly personalised and sophisticated banking experience.

Do work that matters

As a Senior Relationship Manager, you will act as the primary point of contact for a portfolio of high value clients. You will build deep, trusted relationships and support your clients across a broad range of financial needs from everyday banking through to lending, investments, and wealth protection.

This is a highly relationship driven role where your ability to understand complex financial needs, provide strategic insights, and deliver exceptional service will be key to your success.

Key Responsibilities

• Deliver a best in class customer experience, aligned to CommBank's service standards
• Build and nurture strong relationships through proactive engagement
• Identify opportunities to support clients with lending, investments, and banking solutions
• Drive portfolio growth through client acquisition and referrals including partnerships with branch networks and other internal/external channels
• Maintain a strong understanding of market trends to provide relevant and timely advice
• Take ownership of client outcomes and deliver a seamless end to end service experience
• Collaborate with internal specialists across wealth, insurance, and commercial banking to meet more complex needs
• Regularly engage with your portfolio to identify opportunities, deepen relationships, and drive long-term growth

We're interested in hearing from you if you have:

• Proven experience in lending and banking products, with strong commercial acumen
• A passion for relationship management and delivering exceptional customer outcomes
• The ability to thrive in a fast paced, performance driven environment
• Strong communication and stakeholder engagement skills
• Certificate IV in Finance and Mortgage Broking (preferred)
• FSRA Tier 2 accreditation (Deposit Products and General Insurance) (preferred)

What's in it for you?

At CommBank, we're committed to supporting your growth and success. If you live our values and demonstrate strong people capabilities, you'll have access to exceptional career opportunities whether that's deepening your expertise or progressing into leadership roles.

We also offer a flexible, hybrid working environment, empowering you to perform at your best while maintaining balance.

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Advertising End Date: 27/05/2026