Senior Solution Consultant

You know that feeling when someone says, “It’s a sales role,” and you start picturing cold calls, pointless KPIs, and fake cheer? Yeah, this isn’t that.

We’re looking for a Senior Solution Consultant who can turn great conversations into great outcomes ... no chasing, no spreadsheets of strangers. Our marketing team is killing it, which means the leads are warm, real, and ready to talk. You’ll help them figure out what they actually need (not just what’s shiny) and turn that into elegant, workable IT solutions.

You’ll spend your days talking to business leaders in the 50–200 seat range, shaping clever, no-nonsense solutions that make tech a genuine advantage, and not another headache. You’ll also mentor a few of the next-gen consultants coming through, because you remember what it’s like being new and curious.

🎥 Want to know a bit more? Here is Brendan Ritchie to tell you a bit more about what we are looking for what you can expect: https://www.youtube.com/watch?v=bJwwoNHPbl4

What You’ll Be Doing

• Talk to qualified inbound leads - no cold calling, no random dialing.
• Run discovery sessions, scope opportunities, and collaborate with delivery to make magic happen.
• Turn business-speak into tech plans (and vice versa).
• Write proposals that make sense to *actual humans*.
• Coach junior consultants and help them level up.
• Keep your CRM tidy because your future self deserves nice things.

About You

You’re sharp, calm, and know how to talk to executives without making PowerPoint your personality. You can listen, translate, and get people genuinely excited about what’s possible with smart technology.

You’ve done the consulting/pre-sales thing before, and now you’re after a role where you can lead conversations, own outcomes, and start stepping toward management without losing the fun of doing great work.

About Us

First Focus is Australia’s best mid-sized Managed Service Provider, with more than 350 good humans across Australia, New Zealand, and the Philippines.

At First Focus, our values aren’t posters on a wall - they’re how we work every day. Live curiously, communicate openly, and collaborate to create smart, simple solutions that wow our customers. If that sounds like you, you’ll fit right in. Learn more about our values here.

• 5+ years in solutions consulting, architecture, or technical pre-sales (MSP or integrator preferred).
• Strong written and spoken communication with senior stakeholders.
• Experience designing solutions for 50–200 seat businesses.
• Confident presenting to execs and linking business goals to tech solutions.
• Broad technical understanding across infrastructure, cloud, and modern workplace.
• Comfortable mentoring others and being a trusted sounding board.
• Based in one of our national offices (Hybrid: 3 days office / 2 days home).

• Hybrid work and flexible hours (because life happens).

• Generous paid parental leave and wellbeing programs.
• One paid study day each month (up to ten per year).
• Career development, mentoring, and structured learning programs.
• Leadership Academy, Leadership Lab, and Fast Track for when you’re ready to step up.
• Clear pathway into management for the right person.
• Extra day of leave each year for volunteering or community work.
• Mental health support and team events that don’t feel like forced fun.
• Option to salary-package a Tesla (because why not?).
• Referral bonuses and profit share (conditions apply).

Got questions before applying? Reach out to Brendan on LinkedIn we’re genuinely happy to chat. And hey, if you’re after a senior role where you can actually use your brain, help good people do great work, and still have a life? You just found it!