Senior Technical Consultant

Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.

Our Culture

Your passion, integrity and experience are integral to Cognizant's success. You will join a dynamic and expanding global leader in IT and Business consultancy where you will be valued for who you are. We take pride in our partnership with our clients, so your ability to add value and provide exceptional service to our clients is fundamental to your success. In return, you will be presented with opportunities to develop your career and collaborate with talented colleagues in a supportive, diverse environment.

At Cognizant we recognize that companies that are open and welcoming to a multi-culturally diverse workforce will thrive with fresh perspectives and collaborative knowledge. Cognizant focuses on promoting & increasing gender diversity and providing a workplace which encourages great participation and an equal playing field, where merit and accomplishment are the only criteria for success.

Job Summary:

We are looking for a Senior Technical consultant with extensive knowledge and experience in designing and implementing solutions on the ServiceNow Platform. Senior Technical Consultants define, develop, test, analyze, and maintain software applications in support of the achievement of the business requirements. The role demands strong analytical skills and high research, design, documentation, and software modification capabilities throughout the production life cycle. Senior Technical Consultant are also proactive providing mentoring, support and guidance to the Junior Developers and perform with a high autonomy level. Due to theirs outstanding asset of skill set and high level of decision making, Seniors Developers usually act as a Project Team Leads.

Roles & Responsibilities :

• Manage all important project processes such as platform architecture documentation, integration documentation, work-effort estimation, and hands-on advanced development.
• Attend, participate, and occasionally lead Scrum meetings.
• Translate requirements/stories and mock-ups into fully functional features by working closely with the implementation project team.
• Fulfill Project's technical development and configuration at the highest standard of technical quality contributing with assignments, follow up and guidance to Junior / Mid developers.
• Fulfill technical design guidance within our projects following ServiceNow best practices.
• Ensure Project Lead receives timely updates on assigned tasks to facilitate frequent and proactive customer communication.
• Contribute to the continuous improvement of Delivery Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of Customer needs and requirements.
• Fill technical or process roles in our projects, if needed.
• Lead, educate, mentor, and develop the resources who are assigned to his/her projects.
• Assist in the scoping of new opportunities, design tools, and techniques to deliver efficiently.
• Act as the final escalation point for technical decision-making within a project.
• Partnership with HR to deliver technical interviews and support the recruitment process

Skills Required:

• Development. background: JavaScript, html, CSS and JavaScript frameworks, Integrations
• ServiceNow technical Experience: proven experience in additional ServiceNow product lines
• Experience in Agile development environment
• Software development life cycle management
• 3+ years working on the ServiceNow platform specifically in SecOps module.
• 3+ years of experience in General Consulting, Service Management, Software Development
• 3+ years of platform configuration experience
• Current Australian Citizenship, with / the ability to gain required Government Security Clearances

Certifications:

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM)
• Proven experience in two additional product lines outside of ITSM
• Knowledge of ITIL; Foundation-level preferred

Benefits:

Joining Cognizant will give you the opportunity to learn and collaborate with some of the most talented people in the industry, while having your finger on the pulse of emerging industry trends and working on the cutting edge of technology in your field of expertise.

We recognize that our people perform at their best when they feel valued as significant contributors and that is why at Cognizant, taking care of our employees is a priority:

• You can pursue innovative career tracks and opportunities here

• You can enhance your professional development through education and dedicated training

• We'll give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan for the future.

Next Steps:

Please reach out to our friendly and welcoming team today to apply and register your interest for this full-time role. We'd love to help you get your next role and enable you to fulfil your professional ambitions.