Senior Test Analyst (Contractor)

ARQ, Dialog, CatapultBI, ICEMEDIA, Eighty20, Riley and AccessHQ are now all part of NCS Australia.

About us:

We are NCS Australia! We have brought together Australia’s best tech talent, working as one to harness technology and advance our communities, to make the extraordinary happen.

We're proud of our rich history of partnering with our clients to develop end to end digital technology solutions to accelerate their transformation and innovation journey. For over 40+ years our diverse global teams have delivered large-scale, mission-critical, multi-platform projects to governments and enterprises.

As a Senior Test Analyst specializing in Microsoft Dynamics 365 (D365) or Salesforce, you will lead the design and execution of comprehensive test strategies to ensure CRM solutions meet business requirements and quality standards. You’ll drive end-to-end testing efforts across workflows, integrations, and customizations, while mentoring junior testers and collaborating closely with developers, business analysts, and stakeholders. Your proactive approach in identifying testing gaps, optimizing processes, and leveraging platform updates will play a key role in delivering high-performing and reliable CRM and ERP solutions.

• ​​​​​​Hands-on experience in manual testing of web and mobile applications.
• Proven experience testing CRM platforms such as Microsoft Dynamics 365 (D365) and/or Salesforce.
• Proficient in creating and executing test plans, test cases, and test scripts based on business requirements and user stories.
• Strong understanding of SDLC, STLC, and defect lifecycle management.
• Solid experience in functional, regression, integration, system, and UAT testing.
• Experience in API testing using Postman.
• Familiarity with JIRA, TestRail, Confluence, or similar test and defect management tools.
• Experience working in Agile/Scrum environments, with active participation in ceremonies and sprints.
• Strong analytical skills and attention to detail.
• Excellent verbal and written communication skills.
• Strong stakeholder management skills.
• ISTQB Foundation Level certification.

Why join us: 

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply. 

Agencies:

We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks: 

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks