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At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
In this role, the successful individual will be responsible for employee and customer education initiatives. This includes training activities supporting CRM employees including new hire training, and you will play a critical role in being the education lead for product launches, as well as being accountable for development and promotion of programs and resources essential for annual re-certification and continuing professional development.
Responsibilities may include the following and other duties may be assigned:
Ensure Medtronic personnel maintain a high level of technical proficiency with products, technologies, and relevant procedural training.
Develop, implement, and oversee a structured annual recertification program that reinforces marketing strategies and ensures the continued enhancement of technical skills.
Collaborate closely with the marketing team to design and execute education plans for new product launches, coordinating training initiatives for both Medtronic field staff and customers to drive successful adoption of new technologies across ANZ.
Active involvement in new hire training by supporting in-person training, plus field coaching, supervision, and competency assessments to ensure readiness for certification.
Support the customer education manager by involvement in customer events and training programs as required, to meet the educational needs of healthcare professionals.
Monitor and manage product training metrics, providing detailed reports and insights to the leadership team to support strategic decision-making.
Required Knowledge and Experience:
Bachelor’s degree required
7 years of professional experience in electrophysiology, nursing, allied health, engineering, and/or the implantable cardiac devices.
Knowledge of education and training techniques; valuable to have certifications in instructional design or adult learning.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here
Medtronic Inc.
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