Service Administrator

An exciting opportunity to work for a reputable security company Your new company
Haysare proud to be partnering with a leading security services provider who arededicated to ensuring the safety and security of businesses and individuals.With a team of highly trained professionals, they offer a comprehensive rangeof services including mobile patrols, alarm response, and on-site security.Their commitment to excellence and customer satisfaction is evident in theirtailored security solutions, designed to meet the unique needs of each client.Whether it's protecting commercial properties, residential areas, or specialevents, this company stands out for its reliability, expertise, and proactiveapproach to security.
Your new role
Youwill play a crucial role in ensuring the smooth operation of services. Yourresponsibilities include managing documentation, coordinating with variousdepartments, and providing exceptional administrative support. This role isessential to the service team, ensuring that all processes run efficiently andeffectively.
Your key responsibilities will include:

Respond to customer inquiries and issues via phone and email, offering technical support and troubleshooting assistance.

Accurately log job details and create job orders using internal data management systems, tracking progress and status.

Prepare and send service quotes, generate work orders, and create invoices, maintaining regular client communication.

Handle routine office tasks such as filing, scheduling, and correspondence.

Enter and update data in various systems and databases.

Compile and analyse data to create detailed management reports, presenting findings to management.

Coordinate with other departments to ensure timely and accurate job completion.

Maintain a high level of customer satisfaction through effective communication and problem-solving.

What you'll need to succeed

To be successful in this role, you will have experience in similar administrative positions.

Demonstrates a strong ability to follow established processes and procedures accurately and consistently.

Strong organisational skills.

Excellent communication abilities, both written and verbal.

Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

The ability to work independently and as part of a team.

Attention to detail and a proactive approach to problem-solving.

Experience of coordinating with multiple departments and managing documentation

What you'll get in return
Youwill be part of a dynamic and supportive team where your hard work anddedication are rewarded. In return, you will receive stability with a permanentfull-time position, the opportunity to join a great organisation with a strongteam culture, and the convenience of on-site parking. Additionally, you willhave the chance to grow and develop your career within a reputable company,ensuring a bright and promising future.
What you need to do now
TanyaMurray is currently recruiting this exciting permanent opportunity so if thissounds like the role you have been looking for and hold all the aboverequirements, apply ASAP via the link. At Hays, we value diversity and arepassionate about placing people in a role where they can flourish and succeed.We actively encourage people from a diverse background to apply.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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