Service and Warranty Coordinator

This is an outstanding opportunity to join a highly successful business and a dedicated and experienced team. A competitive salary package is on offer to the suitable candidate.

The ideal candidate will be an experienced, reliable and self-motivated team player providing great customer service..

Our preference is to find a candidate with previous experience or exposure to the retail automotive industry and unwavering commitment to customer service.

Some specific responsibilities of the role include: 

• Meeting and greeting customers
• Being the main point of contact for customers throughout their service
• Completing relevant paperwork and data entry
• Communicating with colleagues with scheduling of repair orders
• Ordering parts where applicable
• Preparing repair orders and invoices
• managing warranty bookings

The ideal candidate will have: 

• Minimum 2 years previous experience in a Service Advisor or similar position.
• Exceptional customer service and communication skills
• Strong IT skills and the ability work with multiple programs
• Confidence dealing with all customer types
• The ability to work and support a busy, hardworking team
• Ability to prioritise and seek assistance where necessary
• A current, valid QLD drivers licence.

The position offers continual training as well as career development opportunities for ambitious individuals.

Apply now

If this sounds like you, apply with your CV and a covering letter that demonstrates you’ve got the skills and experience we are looking for by filling in the details shown on screen.