Service Coordinator - Family Support - Energetic Workplace

This is an exciting opportunity to work as part of the Family Support team to assist in the implementation and evaluation of family support initiatives, including two federally funded pilot programs to support the health and well-being of people impacted by family, domestic and sexual violence and/or child sexual abuse (FDSV and CSA). This is a full time fixed term role to 30 June 2026.

About the Company 

Brisbane South PHN puts people at the heart of health care. We specialise in person-centred, place-based health system reform that delivers meaningful change and sustainable results. We are partnering to build a health and wellbeing system in which every person in the Brisbane south region, especially those with the greatest need, is supported to live well and experiences care that is connected, high quality and easy to access – our vision is ‘the best possible health and wellbeing for every person in the Brisbane south region’.  

Requirements of the role 

The Service Coordinator will be responsible for coordinating commissioned Family Support services including developing and managing contracts for our commissioned providers, monitoring their performance and service budgets as well as identifying and responding to risk and issues (including critical incidents) in alignment with service priorities.   

Previous experience in commissioning services and contract management is desirable but not essential, as the successful candidate will be supported to build their knowledge and capability in this area. 

An interest in using data to drive program improvements that enhance the health and wellbeing of the Brisbane south community is desirable.   

The Family Support team highly values a collaborative, partnership approach within our team as well as with our key partners, which include the primary health care and FDSV sectors, those with lived experience of FDSV, PHNs involved in the FDSV pilots and other key local, state and national partners.  The successful candidate therefore needs to be able to build and maintain positive relationships with colleagues and a wide variety of service providers and partners.   

Previous experience in the primary health care or family, domestic and/or sexual violence sectors is not a requirement, however an interest in improving outcomes for those impacted by FDSV and developing your knowledge and understanding of these sectors is essential. 

In return for your skills and capabilities, we offer: 

• Attractive remuneration and salary packaging option 
• Flexible working arrangement 
• Generous annual leave options 
• Commitment to learning and development and performance excellence. 
• Free Social Club 

Our organisation values diversity and inclusion.  Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, people living with disability and members of the LGBTQIA+ community are strongly encouraged to apply. Brisbane South PHN values diversity in culture, ethnicity, race, sex, gender identity or expression, sexual orientation, age, disability status, neurodiversity or any other aspect which makes our people unique, including living and lived experience. 

The salary offered will be dependent upon your skills, qualifications, and experience against those required for the position. 

To apply, please send your current resume with a covering letter outlining how you meet the skills, experience, and knowledge requirements of the role by 9.00am 10 June 2024.  

For further information on the role, please contact Robyn Bell, Manager – Family Support on 0419 755 985 [email protected],au.   

Only shortlisted applicants will be contacted, with applications reviewed as they are submitted.