Service Co-ordinator - Professional Development Opportunities

Service Coordinator

• $35 + Per hour
• Career opportunities
• Global organisation
• Market Leader
• Kewdale Location
• On site Parking
• Employer of Choice
• Maternity leave cover
  
  Established global organisation with scope for career advancement. Onsite parking, bonuses and EAP available for an experienced Service Coordinator.
  
  Our Client
  
  Our Client is a worldwide Manufacturer of highly engineered products such as compressors, pumps and fluid transfer products for a multitude of industrial users. They have developed a strong reputation as an employer of choice and the success continues.
  
  The Role
  
  The Service Coordinator provides operational support for the Service Department including administrative and clerical tasks as well as:
• Provides the complete administration of the Regional Service system including maintenance of the WIP, contacting customers, raising jobs, ordering parts, and scheduling work.
• Raises purchase orders and sales orders for jobs and branch supplies
• Records Technicians timesheets
• Responsible for job returns documentation and follow up.
• Preparing and proof costing of all Ad Hoc jobs prior to invoicing or sending
• Provides back-up support in the absence of the Service Supervisor.
• Plan, schedule and/or coordinate events, training, etc in conjunction with the Regional Service Manager
• Responsible for supporting and maintaining high quality customer relationships.
• Provides operational support to Regional Service Manager & Supervisor,
• Provides internal & external customer support relating to enquiries and requests.
• Provides the first point of contact for Service customers
• Maintains and provides high quality phone presentation to all customers
• Provide back-up support in the absence of the Service Supervisor
• Other duties as required and agreed to achieve the highest quality service
  
  To be considered you will have:
• Demonstrated verbal and written communication skills.
• Demonstrated PC Skills (SAP, MS Outlook, Excel, Word and databases).
• Ability to meet deadlines and organise work priorities.
• Demonstrate a flexible and "can do" attitude
• Able to work on agreed initiatives with minimal support.
• Demonstrated analytical skills.
• Focused on achieving agreed targets.
• Demonstrated ability to undertake research and source appropriate parts information.
• Highly developed organisational skills.
• Self-starter, able to work under time constraints, detail-oriented and ability to multi-task
  
  The successful candidate will be required to undergo a pre-employment medical including Drug & Alcohol screening and agree to a National Criminal History Check.
  
  To apply for this great opportunity please submit your resume in Word format.
  
  About Us
  
  FINDMEA is a national employment agency with a passionate management team, combining over 40 years of recruitment experience to find the right people. For us, its personal. We see beyond the CV to discover your real potential.