Service Coordinator - Start Immediately

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Job Description - Service Coordinator - Start Immediately

We are in need of a resourceful Service Coordinator to join our talented team at Complete Nursing & Home Care in Cleveland, Brisbane QLD.
Growing your career as a Full time Service Coordinator is an incredible opportunity to develop valuable skills.
If you are strong in negotiation, attention to detail and have the right passion for the job, then apply for the position of Service Coordinator at Complete Nursing & Home Care today!

  • Small and super supportive team environment 
  • A competitive salary and professional development opportunities
  • Full time role with flexible start and finish times between 8am to 5pm

Are you…..

  • Compassionate, empathetic and want to help people with disabilities?
  • Think outside the box, prioritise, solve problems, and can collaborate with various stakeholders to deliver exceptional customer service to clients?
  • Rostering guru with awesome interpersonal skills to ensure service continuity to clients?   

Sounds like you, read on.

What will you do on day-to-day basis?

  • Create client care plan in in accordance with care docs and NDIS standards
  • Schedule, follow up and maintain client rosters by working closely with Disability Support
  • Maintain service delivery agreements by continually lasing with support coordinators, clients, client’s family, allied health service providers, Office of the Public Guardian and your team
  • Assist with actioning/resolving or diverting enquiries and staff and customer feedback and issues 
  • Ensure data accuracy on systems to ensure delivery of smooth care support to our clients

What you will you bring?

  • Confident with using technology and programs such as Microsoft Suite and rostering programs.
  • Scheduling capabilities
  • Complete assigned tasks in a timely manner
  • Demonstrated time management and ability to multi task
  • Professional interpersonal skills to build strong and trusting relationships
  • Demonstrate awareness of diversity, and be respectful to all stakeholders
  • Desire to learn and apply workplace and NDIS policies, practices and standards to your work
  • Motivation to keep pace within an active and busy role

What can you expect from us?

  • Ongoing learning and development opportunities
  • Friendly and family orientated environment
  • Small knit, fun-loving and smart team
  • Monthly team lunches on rotating locations: Gold Coast, Brendale, Cleveland
  • Motivation to keep pace within an active and busy role

This is an office position with an immediate start. There is no WFH opportunity as this is a busy office environment with lots of work-in customers and staff. 

You can learn more about working with us at www.completenursing.com.au 

Interested? Apply now. 

Applications close 5pm 17 June, 2024.


Benefits of working as a Service Coordinator in Cleveland, Brisbane QLD:


● Excellent Benefits Package
● Opportunities to grow
● Advantageous package
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