Service Delivery Associate

Join a team-oriented culture that values professional growth and well-being

Permanent Position

About the Role

WorkPac are currently seeking a Service Delivery Officer to join our client' s team. This role will provide high levels of customer service for the Service part of the Fire business which will also at times extend to the Sales side of the business.

Duties and Responsibilities:

Handling daily invoicing processes & queries with accuracy and timeliness.

Generating purchase orders and managing procurement needs.

Maintaining accurate and up-to-date data entry, ensuring data integrity.

Providing exceptional customer service, addressing inquiries, phone calls, and resolving issues promptly.

Maintaining multiply inboxes

Processing of weekly timesheets

Performing general administrative tasks to support the team's operational efficiency.

Skills & Experience Required:

Australian Citizenship or Australian Permanent Resident (PR)

Enjoys working in a team environment.

Experienced with data entry and analysing data.

Experienced working with MS Office - Excel

Knowledge of Pronto / Salesforce or other ERP / CRM systems (preferred but not essential)

A customer centric focus

Technical aptitude to pick up the industry and role quickly.

About WorkPac

WorkPac is Australia's largest privately owned workforce services business with over 1.3 million registered candidates. We offer tailored solutions in recruitment, skills and career development across Mining, Construction, Healthcare and more. Our consistent promise to both candidates and clients is that choosing WorkPac is always a "Good Move".

How to Apply:

Click on the Apply button or for more information please contact:

WorkPac Principal Consultant: Kayla Royal on:(07) 4979 8631 quoting the below reference number.

Job Reference Number: 7094J202415664

At WorkPac, we recognise we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Indigenous people.

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