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Service Desk Controller - Torrensville - K&B

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Job Description - Service Desk Controller - Torrensville - K&B



 



Service Desk Controller


 


Torrensville Trade Centre | Mon–Fri 
Full-Time (38 hrs) 


 



Are you a highly organised, customer-focused professional with a strong trade background?
Join our passionate team at Torrensville Trade Centre and be the friendly face that keeps everything running smoothly.


 


 


About the Role


 


As our Service Desk Controller, you’ll play a key role in supporting daily operations and delivering an exceptional experience to our trade customers. You’ll manage enquiries, coordinate workflows, and ensure our service desk operates efficiently.


This is a full-time, Monday to Friday opportunity with real potential for career growth.


 


 


What You’ll Be Doing


 



  • Acting as the first point of contact for customers and trade enquiries

  • Coordinating service desk activities and supporting site operations

  • Working across POS systems and Microsoft Office tools

  • Collaborating with the wider team while also working independently when required

  • Maintaining high standards of organisation and communication


 


 


What We’re Looking For


 



  • Strong trade knowledge or trade background (highly regarded)

  • Experience using POS systems and Microsoft Office Suite

  • Excellent communication and customer service skills

  • Exceptional organisational skills with attention to detail

  • A proven ability to work both independently and as part of a team

  • A proactive, can-do attitude and willingness to learn


 


 


Why Join Us?


 



  • Be part of a supportive and passionate team environment

  • Opportunity for career growth and advancement

  • Stable, full-time role with Monday to Friday hours

  • Work in a fast-paced, hands-on trade environment


 


Ready to Apply?


If you’re looking to take the next step in your career and thrive in a dynamic trade environment, we’d love to hear from you.


👉 Apply now and become a key part of the Torrensville Trade Centre team!


 


#INHT



 




Original job Service Desk Controller - Torrensville - K&B posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

Metcash Limited

Metcash is Australia’s leading wholesale distribution and marketing company with a diversified business across food, grocery, hardware and liquor sectors.

Read more about the company

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