Service Manager

Who we are: 

atWork Australia is an employment services provider, delivering employment services programs on behalf of the Australian Government. We support Australians living with disability, injury, health condition, or those who require additional support, to find and keep employment. We are driven by our purpose to connect people and business, so both can thrive. We believe work’s for everyone.  

We work closely with our clients to provide a tailored and holistic service; identifying goals, developing resumes and interview prep, connecting clients with allied health services, training opportunities, financial support and more. This is all in pursuit of supporting job-readiness so our clients can be placed into meaningful and sustainable employment. 

You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role.

Job Description:

We are currently seeking a motivated and goal-oriented Service Area Manager to join our WA team.

This role will see the successful applicant leading a diverse team across multiple sites, while motivating them to achieve KPI’s and drive customer service standards.

No matter what your background is, we are looking for people with:

• Strong leadership skills and customer service background
• A highly energetic, team oriented and personable persona to create a culture driven by values
• The ability to drive results within their team and the initiative to implement changemaking strategies
• A commercial and analytical mindset
• The ability to enforce guidelines and standards within their team, through well-developed knowledge

Attributes and Experience: 

You will ideally bring leadership or management experience. Preferably, you will also possess the following attributes:

• Demonstrated experience in managing teams and/or multiple sites
• Ability to recruit, train, and manage team performance
• Outstanding organisational and time management abilities.
• Interpersonal skills, as well as strong written and verbal communication.
• Able to quickly grasp new concepts, including complex software programs and apply them
• Hold and maintain a current Australian Driver's License and vehicle

What we will give you: 

• Ongoing career development and national opportunities, including on the job training 
• Relocation and Financial Assistance
• Access to MedHealth Academy including your own professional development plan inclusive of individual training and mentoring
• Job stability and guaranteed full-time hours
• Achievable quarterly incentive scheme.  Access to a range of benefits including discounts for health insurance, access to psychology services, ability to purchase additional leave, roadside assistance and paid parental leave

APPLY NOW 

If this sounds like the role for you, please select the ‘Apply for this job’ button to upload your resume. You can also find out more about atWork Australia here: www.atworkaustralia.com.au 

A fantastic place to work. 

atWork Australia strives to create a working environment that is supportive, friendly and focused on everyone working together as a team. We foster a fun yet high-performing culture, where we work together, collaborate, and help each other thrive. 

A passion for helping people. 

We put our clients, the people we support, at the centre of all we do and don’t stop until they find a lasting and fulfilling job. If you have passion for helping people, the drive to successfully advocate for others, and a willingness to build relationships, applying for the role as Service Area Manager might be your best move yet.  

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. 

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.