Service Marketing Manager

Company :

Kickstart your career or take the next step with Hastings Deering – where our people build something BIGGER.

Hastings Deering is seeking a Service Marketing Manager to join our team in Brisbane, Rockhampton or Mackay. This is a permanent, Monday to Friday role.

This position is responsible for developing and managing the execution of Hastings Deering’s rebuild and repair service offerings.

The role works closely with industry groups to understand customer needs and competitor offerings, positioning Hastings Deering as the preferred service provider to the Resources, Construction, Energy and Transport sectors.

You will also lead the go‑to‑market strategy for the full repair options portfolio, including machine rebuilds, repair returns and service programs.

What you’ll be doing

• Develop and manage rebuild and repair service offerings across the business
• Partner with industry groups to understand market needs and competitive service solutions
• Create and execute go‑to‑market plans for repair and lifecycle service offerings
• Support sales and service teams with clear value propositions and market positioning
• Monitor market performance and refine offerings to support growth

What you’ll need

• Tertiary qualification in Business, Marketing or Engineering
• Proven experience within heavy equipment, industrial services or asset‑intensive industries (Caterpillar experience advantageous but not essential)
• Experience in a sales, marketing or market management role
• Demonstrated capability in technical marketing and market strategy development
• Experience building and managing market or business development models

Who are we and why work with us?
 

Hastings Deering is proud to be one of the top 5 Caterpillar dealerships globally. We sell, rent, and offer support and parts distribution services for Cat® products across a range of industries, including resources, general construction, civil transport and commercial construction, power systems, government, primary industries and marine.
 
We have more than 3,500 employees across 23 business service centres throughout Queensland, Northern Territory, Papua New Guinea, the Solomon Islands and New Caledonia, with our headquarters based in Brisbane, Australia.

When you join our team at Hastings Deering, you’ll benefit from:

• Competitive Salary & Security – A rewarding salary package with yearly reviews, along with a range of benefits designed to support your health, well-being, and financial security.
• Training & Career Development – Opportunities for training, mentorship, and career development specific to your role.
• Stable & Long-Term Career – Benefit from the security of a stable, long-term position at Hastings Deering, offering you peace of mind and the opportunity to build a rewarding career.
• Leadership Development – At Hastings Deering, we offer the opportunity to be mentored by experienced leaders and give you access to ongoing leadership and professional development training to help you advance in your career.
• Health & Wellbeing Support – Dedicated programs and utilities to support your physical, mental, and financial health, including our Employee Assistance Program, Fitness Passport, free health checks, and discounted private health insurance.
• Parental Leave – Paid parental leave options with 16 weeks for primary carers and 2 weeks for secondary carers.
• Insurance Benefits – Salary continuance insurance.
• On-Site Perks – Free on-site parking.

Interested? Here’s What’s Next: 

If you’re interested in growing your career with a large OEM, we’d love to hear from you!
 

📌 Apply Now – click the button below.
📞 Enquiries: 1300 071 618
👤 Contact: Brianna Smith – [email protected]

Hastings Deering follows a Pre-Employment Process for all successful applicants, which includes two employment references, a National Police Check and a medical assessment. These checks are essential to your application, and your Talent Acquisition Partner will support you through the process.