Job Description - Servicenow Specialist

We are looking for a ServiceNow Specialist to support
the AMP account, responsible for the configuration, enhancement, and ongoing
support of the ServiceNow platform.

 

Key Responsibilities:

•           
Configure and support ServiceNow ITSM modules, including Incident, Problem,
Change, Request and Service Catalogue.

•           
Develop and maintain workflows, Flow Designer automations, Business Rules,
Client Scripts and UI Policies.

•           
Support CMDB, including CI data quality, relationships, and ongoing
maintenance.

•           
Develop and support integrations using REST APIs, Integration Hub and MID
Server.

•           
Perform platform administration, troubleshooting and production support.

•           
Support platform upgrades, releases, testing and continuous improvement
initiatives.

•           
Work with business and technical stakeholders to understand requirements and
deliver effective ServiceNow solutions.

•           
Ensure solutions comply with security, governance and change-management
standards.

 



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