Servicing & Collections Manager

About Us 🚀

Bridgit is a non-bank lender specialising in bridging loans. We fill a gap left open by traditional lenders by offering the only flexible and dependable product in the market. We use technology to revolutionise the bridging loan experience and provide a solution fit for the expectation of today's customer.

We’re now four years old, seventy people strong and making huge strides. We have 15,000 accredited brokers, we’ve written over a billion in loans and we have picked up a bunch of awards. We’re the 2023 Emerging Fintech of the Year, #4 in the rising star category in the 2023 Deloitte Fast 50, best Fintech Growth Story in the 2024 Fintech Awards, and The Startup Daily 2023 winner of Best Workplace Culture.

The difference you’ll make

We are looking for a first-class Servicing & Collections Manager to join the Bridgit team. This role would be suited to someone who is passionate about joining a high-growth start-up in the fintech space, and who thrives in a fast-paced environment.

What you'll do;

• Work closely with our Credit, Sales and Operations team as well as brokers and clients directly, to provide support throughout the maturity and repayment of loans.


• Ensure all supporting documentation has been collected and meets the requirements specified by the Credit & Collections Policy.


• Accurately prepare instructions for variations, discharges and collections/enforcement instructions to be issued to panel lawyers.


• Ensure internal systems and tools are kept up to date with progress throughout the existing loan pipeline.


• Check and record the sale status of security properties.


• Liaise with Credit and Sales teams to ensure loans are moved through the pipeline within SLA.


• Support with portfolio monitoring for customer milestones, conducting thorough portfolio reviews to ensure continual progress and timely discharges throughout the journey.


• Manage servicing tasks related to the lending process, collections, arrears management and statement preparation.


• Manage security packet record keeping for all electronic packets.

What you’ll bring:

• At least 12 month’s experience in a servicing and collections role.


• A good understanding of the mortgage loan process from application to settlement and discharge.


• Excellent written and verbal communication.


• Tenacious attention to detail and excellent organisational skills.


• A track record of getting it done. You favour delivery over talk.


• Passion to learn and develop, the drive to get stuck in and own your area of the business.


• Strong organisational skills - you will be managing multiple files, requests and identifying process improvements.


• A friendly, energetic, authentic and helpful approach to your work.

Ready to Make an Impact?

If you’re excited about reshaping the lending industry and want to be part of a company that values authenticity and innovation, we’d love to chat. Apply now and let’s build the future of finance together! 🚀