Site Operations Manager

For over 170 years, Anglicare has been serving people in need. We began because people saw a need and were compelled to make a difference, and that purpose continues today.

Our Vision: Jesus Christ honoured, lives enriched, and communities strengthened.

About the role

This role is based within our Community & Mission team, supporting the effective operation of service delivery sites to ensure they are welcoming, safe, and enable high-quality service provision.

As a Site Operations Manager, you will play a key role in leading site operations, supporting teams, and ensuring systems, processes, and environments are optimised to meet organisational and community needs.

• Play a key role in ensuring service sites operate efficiently and provide a welcoming experience

• Lead site administration, systems, and operational processes across multiple locations

• Support staff capability, collaboration, and service delivery through strong leadership

• Contribute to continuous improvement of systems and site operations

Key responsibilities include:

• Overseeing day-to-day operations and administration of service delivery sites

• Leading and supporting reception and administration teams, including recruitment and onboarding

• Ensuring sites provide a welcoming and professional environment for visitors and staff

• Coordinating site meetings, events, and engagement activities

• Managing site operations including facilities, contractors, maintenance, and financial processes

• Driving WHS compliance, training, and safety initiatives

• Partnering with corporate functions to optimise systems and processes

• Supporting onboarding, inductions, and orientation processes

• Managing projects and contributing to operational improvements

• Building strong stakeholder and church relationships

• Maintaining consistency across multiple sites

About you

• Experience in operations, business administration, or site management in a multi-site environment

• Proven leadership experience with the ability to support and develop teams

• Strong stakeholder engagement and relationship management skills

• Excellent organisational skills with the ability to manage competing priorities

• Experience managing projects and driving process improvements

• Strong systems and administrative capability

• Financial and operational management skills

• Ability to work independently and problem solve

• Understanding of WHS requirements

• Alignment with Anglicare’s mission and values

• Relevant qualification (desirable)

• Current NSW Driver’s Licence

Why Anglicare?

We provide meaningful opportunities and choice, both for the individuals and communities we support, and the dedicated people here who make it happen.

At Anglicare, you’ll get the security, stability, and opportunities that come with a strong, well-established organisation that’s ready for the future. You’ll belong to a community of kind, humble, and respectful people of all faiths and backgrounds.

• Salary packaging – up to $15,900 tax-free income plus $2,650 for meals and entertainment

• Ongoing professional development and leadership training

• Exclusive discounts to over 400 retailers

• Employee Assistance Program and Fitness Passport

Are you ready for a career that means more?

To apply for this role, don’t delay. Click Apply today and submit your resume. All applicants will receive a response.

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others. We strongly encourage applications from Aboriginal and Torres Strait Islander people and people of all ages, genders, abilities, and cultural backgrounds.