Site Reliability Engineer

ASX: Powering Australia's financial markets

Why join the ASX?

When you join ASX, you're joining a company with a strong purpose - to power a stronger economic future by enabling a fair and dynamic marketplace for all.

In your new role, you'll be part of a leading global securities exchange with a strong brand. We are known for being a trusted market operator and an exciting data hub.

Want to know why we are a great place to work, click on the link to learn more.

www.asx.com.au/about/careers/a-great-place-to-work

We are more than a securities exchange!

The ASX team brings together talented people from a diverse range of disciplines.

We run critical market infrastructure, with 1 in 3 people employed within technology. Yet we have a unique complexity of roles across a range of disciplines such as operations, program delivery, financial products, investor engagement, risk and compliance.

We're proud to foster a workplace where diversity is celebrated and inclusion is part of our everyday culture. Our employee-led networks champion LGBTIQ+ inclusion, promote gender equality, accessibility and wellbeing, inspire giving and volunteering, and celebrate cultural and religious events, creating a sense of belonging for all. As an AWEI Bronze employer and member of the Champions of Change Coalition for gender equality, we're committed to a fair and inclusive workplace where everyone can thrive.

Take a leading role in the run and operations of our products and channels, works with both IT development and operations with the goal of creating, maintaining and improving scalable and reliable systems for our stakeholders. From daily operations, incident management and investigation and support this role is hands on fixing issues and building highly resilient tools. The role will include automation / monitoring / incident resolution / team collaboration / security operations /continuous improvement.

Your Team

We are here to deliver compelling experiences through digital engagement platforms that support our customer centric digital strategy, driving growth, leading in innovation and continuous improvement. Our team brings together quality engineering, product leadership for our customers to realise our purpose.

Your responsibilities

• Connect - Build strong relationships with our product, engineering, cyber, data and delivery stakeholders. Research and learn, bringing in innovative thought leadership to the team and driving designs that are contextual given our current landscape, our regulatory obligations and our future goals.
• Solve - Quickly analyse complex problems to help identify root cause of incidents, problems and support cases while directly contributing to the design and build out of a modern digital operating environment. Deliver highly resilient solutions to immediate problems while working with our engineering teams to improve engineering practices.
• Operate - Work in close partnership with our product and engineering team members to ensure stable and resilient platform and product operations and controlled release management while working with our teams to automate operational tasks and codify monitoring controls.
• Assure, run and manage - Support the team across quality engineering enabling consistent patterns, assessment of quality and improvements to designs to simplify our landscape, eliminate waste and to operation and run manage the platforms safely. A hands-on problem solver that deeply understands the technology landscape within which we operate.
• The role is required to work across all domains including public access channels, subscription channels, data/Innovation and enterprise technology.

Must have

• Bachelor's degree in computer science, engineering or related technology.
• 5+ years' experience in automation engineering.
• Experience with programming languages: Java, .Net, JavaScript, Python, React, SQL, Node.js, PowerShell, Bash,
• Hands-on experience designing, developing and delivering solutions for Operations and Run teams.
• Stakeholder management, influence and engaging across technology, architecture and Business teams.
• Knowledge in: CI/CD, unit testing, production readiness, microservices, automation, troubleshooting, tuning and performance, secure coding and data/application protection.
• Familiarity with: ITIL, security infrastructure, security control and operation experience. This includes AWS security design and implementation, SSO, public key infrastructure and Identity Access Management.
• Strong knowledge of IT Service Management platforms using tools such as ServiceNow and Jira.
• Domain experience in financial services or experience in a highly regulated industry, particularly exposure to compliance, risk management and regulatory practices.

Nice to have

• Experience working with ServiceNow Event Management and Open Telemetry
• Experience with test automation tools: Selenium, Playwright
• Experience with Artificial Intelligence
• Cloud certification or other related technology certification

We make hiring decisions based on your skills, capabilities and experience, and how you'll help us to live our values. We encourage you to apply even if you don't meet all the criteria of this role.

If you need any adjustments during the application or interview process to help you present your best self, please let us know at [email protected].

At ASX Group, our diverse workforce is essential to build and maintain a fair and dynamic marketplace. We support flexible working and offer hybrid working options. Even if our roles are advertised as full-time, we encourage you to apply if you are interested in part-time or other flexible working arrangements.

We will arrange for successful candidates to have background checks, including reference and police checks, completed as part of the on-boarding process.

To be considered for this position, candidates must be legally authorised to work in Australia on a permanent basis without any restrictions.