Sleepover Family Support Worker

Sleepover Family Support Worker  

Graceville Women’s Centre, Perth WA | Casual | SCHADS Level 3 

Why this role matters  

The Salvation Army (Salvos) is one of Australia’s largest providers of homelessness and family and domestic violence services. We believe every person deserves dignity, safety and the opportunity to rebuild their lives. Our services support women and their accompanying children through crisis accommodation, case management, safety planning, advocacy and pathways to long‑term housing and community connection. 

The Sleepover Family Support Worker plays a vital role in ensuring the safety, wellbeing and stability of women and children accessing Graceville Women’s Centre. As a lone worker during night hours, you provide a calm, supportive and responsive presence, helping to maintain a safe environment and addressing immediate needs as they arise. 

About the role  

As a Sleepover Family Support Worker, you will be the primary onsite contact for clients overnight, providing support, monitoring safety and responding to urgent needs. You will build respectful, supportive relationships that encourage self‑determination and help clients feel safe and welcomed. You will also support the implementation of case plans, assist clients to access services, and ensure accurate handover to day staff. 

This casual position is based at Graceville Women’s Centre in Perth, WA, reporting to the Team Leader. Pay is in accordance with SCHADS Level 3. 

How you will make an impact 

• Provide a welcoming and responsive first point of contact for women and children accessing the service. 

• Address urgent and immediate needs and take preventative action in potential high‑risk situations. 

• Support clients to implement case plans in line with TSA case management models. 

• Encourage client participation, self‑determination and engagement with support services. 

• Maintain accurate, up‑to‑date client records and data in accordance with TSA standards. 

• Monitor activities overnight and provide clear communication and handover to day staff. 

• Identify risks to clients, staff and TSA and escalate promptly to the Team Leader. 

• Report incidents in the required format and contribute to service improvement. 

• Ensure security, safety and evacuation protocols are followed, acting as the onsite Fire Warden during sleepover shifts. 

• Maintain a clean, safe and welcoming environment, including regular checks of rooms and facilities. 

• Promote TSA programs and support clients to engage with activities and the Chaplain. 

• Participate in training, supervision, quality improvement and team meetings. 

What you will bring 

• Certificate IV in social work, welfare, community development or a related field, or equivalent experience. 

• Experience working in the family and domestic violence or homelessness sector. 

• Knowledge of trauma, abuse and the impacts on women and children. 

• Ability to respond calmly and safely to challenging or high‑risk situations. 

• Strong communication skills and the ability to build supportive, respectful relationships. 

• Ability to maintain boundaries, confidentiality and professional conduct. 

• Understanding of culturally safe and inclusive practice. 

• Initiative, sound judgement and the ability to work independently as a lone worker. 

• Current WA driver’s licence and First Aid Certificate with CPR. 

• Working with Children Check 

What we offer 

• NFP salary packaging benefits (up to $15,900 tax free) and Entertainment Benefit ($2,650 tax free) 

• Employee Assistance Program – confidential counselling service 

• Financial, retail and lifestyle discounts 

• Discounted health and fitness programs through Fitness Passport 

• Up to 5 days paid leave per year to support a TSA program or activity 

• A supportive, inclusive culture with passionate and dedicated team members 

How to apply  

If you are passionate about supporting women and children experiencing family and domestic violence or homelessness, please submit your application, including a resume and cover letter outlining your suitability for the role.