Social Media and Content Marketing Manager

icon building Company : Ezidebit Aus
icon briefcase Job Type : Full Time

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Job Description - Social Media and Content Marketing Manager

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

About Us

Through local expertise and global scale, we at  Global Payments  Oceania deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

Collectively, these brands are anchored by Global Payments, a world leader in payments and software solutions and a Fortune 500® brand with a worldwide footprint to accelerate our customers' full potential.

The Role

Are you passionate about leveraging customer insights to craft engaging content? Do you excel in elevating brand awareness and driving engagement for B2B audiences? Join our passionate and engaged team at Global Payments, where you'll support our three brands: Eway, Ezidebit, and Global Payments. Reporting to the Senior Marketing Manager, you will develop and execute a robust content strategy to drive lead generation across the sales funnel.

As the Social Media & Content Marketing Manager you will :

  • Develop and execute a content strategy based on customer insights and market trends;
  • Create various content formats: blog posts, social media updates, whitepapers, case studies, infographics, and videos;
  • Manage social media channels, creating and scheduling content to foster engagement;
  • Drive platform growth and interaction with effective social media strategies;
  • Create content strategies to nurture leads throughout the sales funnel;
  • Collaborate with sales teams to address customer pain points at each buyer's journey stage;
  • Develop B2B content, including thought leadership articles and industry insights;
  • Partner with sales and marketing teams for B2B2C lead generation;
  • Oversee content publication across social media, email marketing, and blogs;
  • Collaborate on content promotion and integrate with paid lead-generation campaign;
  • Work with cross-functional teams on customer communications and webinar content;
  • Monitor and analyse content performance using metrics and analytics tools;
  • Refine content strategies based on insights for continuous improvement;
  • Build strong relationships with internal stakeholders and external partners;
  • Communicate effectively to align content strategies with business objectives.
  • About you

    Global Payments is committed to Diversity, Equity, and Inclusion (DE&I), with our vision to be Champions of Inclusion. We are looking for a teammate who believes in this vision, engages in our collective culture and strives to understand our customers, their needs and solutions that contribute to their success. A team mate that collaborates, partners and can stand with us.

    You will also bring:

  • Bachelor's degree in Marketing, Communications, or a related field;
  • 5+ years experience in social media management and content creation, preferably in a B2B environment;
  • Exceptional writing and editing skills, with the ability to produce captivating content on intricate topics for various audiences and platforms;
  • Experience in researching and crafting thought leadership articles pertinent to target markets;
  • Competence in content performance tracking and analytics tools;
  • Outstanding communication and interpersonal abilities, with a penchant for collaboration across diverse teams;
  • Self-motivated and proactive, adept at managing multiple projects and deadlines efficiently.
  • Our Benefits

    We want you to be you! At Global Payments we are committed to an inclusive workplace where you can be your true self, feel supported and nurtured.

    We understand the struggle of the juggle - the balance of work and personal life can be challenging. So we offer a  flexible working  rhythm blending in-office and remote working.

    Your health and wellbeing matter to us and we want you to take care of yourself, take advantage of the vast array of  wellbeing resources  we offer, use your breaks and your leave including  Birthday Leave.

    We provide a first class  employee assistance program  that offers you and your immediate family members complimentary counselling on life challenges such as financial hardship and domestic matters, plus coaching support for people leaders on wellbeing matters.

    We offer  12 weeks paid parental leave  for either parent as well as two weeks paid secondary carer’s leave.

    Celebrating together is a big part of our culture and we regularly gather for  Extravaganza and Team Appreciation Days , plus fun activities brought to you by our social committees.

    We like to shout at each other, not literally but via  Reward and Recognition Programs  such as Shout Outs – recognising our people that go above and beyond and make a difference to our customers.

    We also pride ourselves on giving back to the communities in which we operate, so we provide two  Days of Service  each year to volunteer in a cause that matters most to them.

    Other benefits available include  salary sacrifice study leave  and an  Employee Stock Purchase Plan .

    Ready to Apply?

    If you would like to discuss if this role is right for you, please contact 

    Alternatively  APPLY NOW  by submitting your CV. 

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