Solutions Architect

About Red Energy: Powering Australia, Powered by People

At Red Energy, we are passionate about providing award-winning customer service to over 1.5 million of our customers across the country. Owned by the mighty Snowy Hydro, we are 100% Australian owned which our customers love us for. Our award winning team have won 14 consecutive Canstar Blue Awards for best overall customer satisfaction amongst Victorian electricity providers. Looking for a career change? Join an award-winning team passionate about exceptional customer service!

About the Role

Ready to architect the future of energy in Australia? We're looking for an experienced Solutions Architect to join our high-performing Technology and Development team on a full-time, permanent basis. Reporting to the Enterprise Architect, this role is integral to driving business growth and enhancing our award-winning customer experience through innovative technology solutions. If you are attuned to commercial business needs and thrive on solving complex problems to minimize business impact, this is your next career move.

Key Responsibilities

• Consult with business leaders and analysts to design technology solutions that align with our strategic goals, paying close attention to user experience, integration (especially cloud-based), data structure, security, and compliance.
• Lead business process design to enable the organization to leverage new technologies, fostering innovation and organizational change.
• Perform project assurance to validate architecture implementation and provide expertise in solving complex business application inquiries and issues.
• Act as a key liaison, managing relationships with internal stakeholders and external third-party service providers to facilitate system selection and optimize performance.
• Champion a culture of continuous improvement, identifying ways to maximize efficiencies and enhance the customer experience while contributing to our library of reusable architecture assets.

What You’ll Bring to the Role

• Relevant tertiary qualification (Technical, Business, or Information discipline).
• Proven experience with an Enterprise Architecture Framework, ideally TOGAF.
• Minimum 5-6 years of commercial experience in a similar Solutions Architect role.
• Strong expertise in business and application architecture, with a significant focus on cloud solutions and integration.
• Working knowledge of the Australian energy market, including retailing, services, structure, and upcoming reforms.
• Exceptional ability to design, document, and confidently communicate complex architectural solutions to both technical and business audiences.

If you're ready to bring your energy, ideas, and initiative into a team that values Ownership, Teamwork, and Agility — we’d love to hear from you. Apply today and help shape the future of energy in Australia.