Why this role matters

When a woman arrives at Graceville, she’s often stepping out of fear and into uncertainty. This role is about being the calm, steady presence who helps her feel safe, believed and supported. As a Specialist Family Violence Practitioner, you’ll walk alongside women as they rebuild their sense of safety, dignity and possibility. Your compassion, steadiness and advocacy can change the direction of someone’s life at a moment when they need it most.

About the role

Graceville Women’s Centre provides crisis accommodation and wraparound support to women experiencing family and domestic violence, homelessness and other crises. In this role, you’ll offer trauma-informed case management, crisis response and practical assistance to women (with or without children) who are navigating immediate safety concerns and major life transitions.

You’ll be part of a warm, values-driven team who show up for each other and for the women we serve. Your days may include crisis intake, safety planning, emotional support, advocacy, and helping women connect with services that can walk with them beyond crisis.

This permanent part-time position (22.5 hours per week) is based at Graceville Women’s Centre in Perth and reports to the Team Leader. Pay is in accordance with a SCHADS Level 5.1.

How you will make an impact

• Build trusting, respectful relationships that honour dignity, choice and self-determination

• Provide case management support aligned with TSA’s National Family Violence Model of Care

• Complete ongoing assessments of safety, needs and circumstances from intake to exit

• Develop case plans with women that feel achievable, empowering and meaningful

• Support women to access holistic services, community supports and specialist programs

• Advocate confidently and sensitively with government and non-government agencies

• Monitor progress, review case plans and adjust supports as needs evolve

• Maintain accurate, timely case notes and data

• Identify risks early and escalate concerns to ensure safety for clients and staff

• Assist with practical service needs including transport, group activities and preparing units

• Participate in team meetings, supervision, debriefing and continuous improvement

• Contribute to a positive, inclusive and supportive team culture

• Respond to and manage incidents in line with TSA policy and procedures

What you will bring

• Experience working in a community services environment

• Strong capability in trauma-informed, client-centred practice

• Confidence supporting women through crisis with warmth and professionalism

• Strong time management skills and ability to work autonomously

• Experience with case notes, record keeping and client information systems

• Ability to build rapport, hold boundaries and advocate effectively

• Commitment to TSA’s mission, values and inclusive practice

• WA Driver’s Licence

• First Aid and CPR

• Ability and willingness to work on-call or outside standard hours when required

What we offer

• NFP salary packaging benefits (up to $15,900 tax free) and Entertainment Benefit ($2,650 tax free)

• Flexible working arrangements

• Employee Assistance Program – confidential counselling service

• Financial, retail, and lifestyle discounts

• Discounted health and fitness programs through Fitness Passport

• Up to 8 weeks of leave per year through our purchase leave scheme

• Generous parental leave (12 weeks)

• Up to 5 days paid leave per year to support a TSA program or activity

• A supportive, inclusive culture with passionate and dedicated team members

• The opportunity to make a meaningful difference through your contribution to family violence services

How to apply

Please submit your resume and a cover letter addressing the key capabilities of the role. Applications will be reviewed as they are received.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration