Sr Technician, Cross Connection

Primary Role

American Water is currently seeking a Sr. Technician, Cross Connection to work with our PA team.  In this role you will perform skilled technical duties necessary to ensure that the water systems comply with regulations and that proper backflow prevention assemblies are installed so that contamination or pollution of the water supply does not occur.

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Key Accountabilities

• Perform technical inspections and field surveys, testing and maintenance of cross connection control devices and backflow assemblies to ensure protection of water supply systems; maintains and distributes listing of all certified backflow device inspector ·


• Assists Supervisor or program lead in coordinating the local enforcement of the cross-connection control program to ensure compliance with regulations, company tariffs, and the American Water cross connection best operating procedure (BOP)


• Provides training to personnel in the proper management of established cross connection/backflow protection programs


• Educates & trains contractors, regulators, local officials and customers with regards to the cross connection/backflow protection program


• Maintain database of backflow prevention assemblies used in AW water systems as well as in applicable industrial and commercial water systems 

Knowledge/Skills

• Detail-Oriented: Conduct thorough analyses and evaluations and implement timely decisions and recommendations


• Independent Worker: Manage time across multiple projects and deadlines


• Collaborative: Seek input and coordinate with staff 


• Communication: Strong verbal and written communication skills 


• Technical Proficiency: Good working knowledge of computer programs, databases, and software 


• Organizational Skills: Demonstrated organizational and administrative abilities


• Analytical Skills: Good analytical and problem-solving skills ·


• Good to excellent working knowledge of all Federal, State and local requirements for Cross Connection and Backflow Prevention regulations, guidance or statutes


• Technical knowledge on the functioning of backflow prevention devices and plumbing systems 

Experience/Education

•  High School Diploma or equivalent required · Associate's degree or higher is preferred with an emphasis in mechanical science


• Three to five years experience in water production and transmission 

Travel Requirements

• Local and overnight travel to districts may be required

Work Environment

• Substantial time may be spent in the field visiting customers, answering questions on backflow device installation, and performing site inspections