State Manager - Queensland

Calling all experience creators!

Let’s go to the pub!” Chances are, it’s one of ours. The cornerstone of over 350 Australian communities, ALH owns and operates more pubs than anyone. In every community, the pub is where stories are made and retold. A place to escape, and feel at home. With passion on tap, our team adds to every pub’s story. A great local is made up of great people. And together, both sides of the bar create something special.

• Everyone’s welcome, come as you are
• Passionate about delivering great guest experiences
• Lead our portfolio of venues in QLD North and NT

As the State Manager, you will provide cultural leadership and business plans to achieve sustainable business results across the state. You will create pub experiences locals love through building high performing teams that achieve sustainable financial, guest, team and business scorecard targets in line with our Values and Ways of Working. You will play an integral role in bringing the ALH Strategy to life through driving the successful execution and embedding of strategic initiatives in venues. 

As a Senior Leader in the business, you’ll contribute and collaborate nationally with ALH state leaders, and with teams across the ALH business and broader Endeavour Group to achieve national consistency and best practice through being open to sharing innovation, adapting or modifying ways of working and being a leader of change for the state.

Sound good? Read on.

Here is a taste of what you can expect in this role:

• Embed an inclusive culture of continuous improvement which lives our purpose of creating pub experiences that locals love; underpinned by our value of leading in responsibility for our team, guests and business.
• Provide effective leadership to drive the business forward which demonstrates our commitment to: our people’s safety and development; meeting compliance requirements, and; effectively managing change in the business.
• Lead a high performance team, ensuring that the team are held accountable for the delivery of their key responsibilities in line with our ways of working.
• Develop talent pipelines and future leaders by providing regular feedback to teams, creating meaningful development plans and ensuring robust succession plans.
• Educate and coach Operations Managers on the strategy, empowering them to take initiative and contribute to the delivery of the strategy in their venue portfolio.
• Lead and inspire venues through change management activities to evolve venues for future success.
• Create collaborative and strong working relationships with key internal and external partners to identify operational challenges and create solutions to improve the guest experience.
• Accountable for achievement of sustainable financial, business and operational objectives for the state.
• Achieve sustainable sales and profit targets, whilst maintaining budgeted expenses across all drivers.
• Develop business plans for the continued growth and development of venues in the state to lift performance.
• Lead Operations Managers to take accountability for the financial performance of their venues, maximising sales and profitability, and taking action for improved results.
• Apply a growth mindset and ‘think outside the box’ to drive innovation and new revenue opportunities for venues in the state.
• Ensure compliance with all regulatory authorities and ALH policies and procedures in order to protect ALH assets including; people, property, gaming and liquor licences.
  
   

Now let’s talk about you: 

• Experience in leading multi-site hospitality operations or similar field
• Extensive experience working in a heavily regulated environment
• Strong business acumen and understanding of commercial fundamentals, inc leveraging guest data and insights
• Strong influencing, stakeholder relationship and communication skills
• Experience in managing change in a dynamic and complex environment
• Eligible to meet State/Territory licensing requirements (includes a probity check)
  
   

The benefits are good too! 

• An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W 
• As a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeing
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big
• Find out more about our range of benefits and discounts here

At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

We are together creators 

We’re big, but part of something much bigger. ALH is in good company, sitting alongside the likes of Dan Murphy’s, BWS, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to rock up to. We’re all about creating a more sociable future, together - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup 

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au

 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.