Statewide Program Coordinator, Clinical Safety & Quality , Queensland Health

About the role

Permanent full time opportunity to provide leadership in service quality improvement and patient safety across the Queensland Forensic Mental Health Service (QFMHS) to support and develop a culture of safety and reliability in client care. 

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

• Lead and coordinate, in consultation with the QFMHS Statewide Team and relevant HHSs, changes in operational and clinical practice to achieve and sustain the service and program commitment to quality assurance, compliance and reporting practices and activities to deliver best practice outcomes for consumers of forensic mental health services.
• Provide education and coaching regarding clinical quality and safety and related initiatives and processes to senior clinical staff, professional groups, operational managers, and other stakeholders as required drawing upon an advanced level of evidence-based knowledge and expertise in the forensic mental health field.
• Provide support to facilitate end to end best practice in clinical incident management which incorporates application of human factors, systems theory, safety principles
• Provide specialist forensic mental health consultation and clinical services. The QFMHS statewide team receives referrals of complex cases from forensic services or requests for second opinions. It is expected that members of the statewide team will contribute to this clinical component and will also maintain clinical skills through ongoing exposure to service provision within the forensic mental health teams. 

Health Equity

It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services;  and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: ( )

Job ad reference number: MH574289
Close date: Tuesday, 9 th July 2024

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED