Store Manager

Join the renowned Australian luxury clothing company, Jac + Jack, as a Store Manager for their Surry Hills Outlet store. We are looking for an experienced individual dedicated to delivering outstanding customer experiences and ensuring precise attention to detail.

Main objectives and responsibilities of the role: 

• Provide coaching and support to the existing store team in delivering an outstanding Jac + Jack customer experience.
• Ability to develop and implement store-level initiatives to deliver results on sales targets and business KPIs.
• Responsible for building rosters that foster team development and best operational support. 
• Ensure the team’s ability to effectively balance customer service with administrative duties whilst meeting operational deadlines.
• Identify recruitment needs and effectively select and engage new staff members to join the business. 
• Ensure store, team and product presentation and the visual merchandising effectively speaks to the Jac + Jack brand.
• Provide precise and productive feedback directly to product team regarding customer feedback and local needs.
• Contribute to weekly business analysis, providing information to Head Office to understand performance, as well as key actions to continue working toward store targets. 
• Attend monthly conference calls with the ability to analyse sales reports, establish critical performance improvement activities and provide constructive solution driven feedback to Senior Management. 

Benefits and perks

• Join a well tenured team at an iconic Australian designer. 
• Competitive incentive structure to reward performance.
• Generous employee discount.

Skills and experience

• Retail management and sales experience required. 
• Stock management experience is preferred.
• Proficiency with Apparel21 is a plus. 

Please send resume with a cover letter to [email protected], attention to Julia - we would love to hear why this role appeals to you.