Store Manager

Founded in 1977, Barbeques Galore is Australia’s leading retailer of BBQ’s and smokers, accessories, consumables and fuel, outdoor furniture and heating products with a national network of 90 stores. Join us during an exciting time as we continue the rollout of our award-winning new store design, further accelerate the introduction of new products and renewal of our range, and continue investing in our systems and processes as we build a market-leading, highly engaging omnichannel retail experience. Barbeques Galore is all about bringing together the best brands, best range, best value and creating the best experience as we help our customers to BBQ better!

Job Description

Posit ion Purpose
The Assistant Store Manager is responsible for supporting the store manager in the day-to-day operations of the retail store. To work alongside and provide guidance and coaching to the store team, and interact with customers providing assistance and excellent customer service.

Key Accountabilities

Team

• Provide ongoing coaching and development to ensure the capability and retention of team members
• Ensure product knowledge of the team is of high standards
• Recruit (where required), build and maintain a strong team culture that aligns with BBQ Galore's vision mission and culture.
• Provide leadership and inspiration to your team through effective capability coaching and development with the goal of ensuring retention within BBQ Galore
• Execute Barbeques Galore’s sales process to maximise transaction value and profit to meet sales targets and KPIs
• Ensure high levels of customer satisfaction through excellent sales service
• Conduct product and sales training and refresher training as required
• Monitor the achievement of targets, regularly review individual performance and identify and fill knowledge and skill gaps

Store

• Implement and drive in-store promotions and marketing initiatives
• Maintain outstanding store conditions and visual merchandising standards
• Monitor inventory levels, and ensure stock control measures are well maintained within business guidelines.

Quality

• Maintain and apply a working knowledge of all store and staff policies and procedures and ensure all team members comply with WHS standards
• Carry out other duties as delegated by Store/Regional/Senior Management.
• Build and maintain a strong team culture that aligns with the company’s vision mission and culture.
• Maintain up-to-date knowledge of products and services offered and be able to discuss available options with customers to demonstrate value.

About you

• Have previous experience in a retail management environment
• Take initiative and operate with a high degree of autonomy
• Have a highly driven, self-motivated approach
• Strong selling and communication skills
• High attention to detail and well-organised
• Have a passion for delivering great customer service and producing great store results
• Great base salary + super + performance incentives
• Great culture and a supportive team environment
• Generous discounts and staff deals across our product range
• Generous Parental Leave Policy, supporting both primary and secondary carers
• Ongoing career development, including coaching, certificate III and IV training, and leadership development programs
• Great benefits via our ‘Grillhouse’ rewards and benefits program, offering discounts across hundreds of retailers