Store Manager, Gold Coast

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Business Unit: Business Unit: Consumer Australia / Customer Success / Retail and Mass Sales / Retail

Reporting to: Josh Martin 

Talent Acquisition Partner: Ricky Wilson

Application Closing Date: 09/07/2024

Challenge yourself. Change the game. It starts with YES!

At  Optus , our vision is to be Australia’s most loved everyday brand with lasting customer relationships.

We're on the lookout for an expert people manager who leads by example cultivating a collaborative, results-driven culture & inspires their team to deliver customer experience moments that matter. Be part of a team where you feel truly connected to what matters across Optus, by coming together to collaborate with purpose, share problems, celebrate solutions, learn, develop and harness networking opportunities.

Your day in the life of a Store Manager

Provide inspirational leadership and drive positive engagement to build a culture of high performance for our amazing people

Develop, coach & mentor your team in delivering exceptional customer experiences each & every time

Lead your team in operational excellence by executing the company strategy & contributing towards the organisation’s growth & profitability

Your skills to pay the bills

Ambition to drive the highest level of results through coaching, mentoring & integrity will see you succeed

Your innate ability in crafting a welcoming & highly energised atmosphere of togetherness for our customers & team are pivotal

An encouraging leader who can optimally prioritise time to improve results, handle customer outcomes and business expectations

Perks we love at Optus

Competitive remuneration package – starting salary at $101,000 OTE plus super

Discounts on Optus products & services ($80 per month + 25% discount on all plans)

Unlock additional benefits to over 400 retailers Australia-wide including Iconic, Mimco, Estėe Lauder & Nine West

Access to professional development, training & mentoring opportunities offered through our exclusive OptusU! Capability Institute

Join our employee networks such as Express Yourself, Yarn & Elevate – Elevate  is our employee network creating an inclusive community to empower & elevate  women

Connect with what matters – 1 additional paid ‘Connected’ day annually for health, well-being, celebrating important family celebrations

Access to 14 weeks paid parental leave, paid volunteer leave & gender affirmation leave

Intrigued - but perhaps you don’t align to 100% of the role requirements? That’s OK, we strongly encourage you to apply –  we all have growth & development opportunities.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email [email protected] along with your preferred method of contact and we will be in touch.

Keen to see what it’s really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes!