Strata External Claims Adjuster

This Role Is Perfect for Someone Who Is:

• Working in insurance property claims or loss adjusting and looking for career progression


• Working for a broker as a claims handler – property claims experience is essential

Looking to use your property, construction, or strata experience in a role where you help people recover after property damage or loss?

You don’t need to be a qualified Loss Adjuster already — training and support will be provided for the right person.

Join Crawford, the world’s largest publicly listed claims management company, and become part of a team that supports communities and businesses when they need it most.

Why Join Us

• Competitive salary + annual performance bonus


• Car allowance, laptop, and company phone


• Work with an experienced and supportive leader


• Structured training and career development


• Clear pathway to Senior Loss Adjuster or specialist roles


• Strong team culture where collaboration is valued

The Opportunity

As a Strata Loss Adjuster, you will manage property claims from assessment through to resolution.

Your responsibilities will include:

• Conducting Strata site inspections and damage assessments


• Determining the cause and extent of property damage


• Appointing and coordinating trades and technical specialists


• Communicating with owners, strata managers, insurers, and contractors


• Preparing professional reports and claim documentation


• Managing claims to ensure timely and positive outcomes for customers

This role combines technical property knowledge, problem solving, and customer service.

About You

You might currently work in:

• Loss adjusting or insurance claims


• Broking as a Claims Handler

We’re looking for someone who:

• Communicates confidently with a range of stakeholders


• Is naturally curious and solution-focused


• Provides excellent customer service


• Works well independently while collaborating with a team


• Is motivated to learn and grow in the claims industry

Requirements

Essential

• Strong communication and stakeholder management skills


• Experience in property, strata, construction, or insurance environments


• Current driver’s licence

Desirable

• Loss adjusting or claims experience


• Trade or building qualifications


• Strata industry experience

Apply Now

If you’re looking for a role where you can use your property expertise, develop new skills, and make a real impact, we’d love to hear from you.

Submit your resume and a short cover letter outlining your interest in the role.