Strategic Account Executive

About the Team

About the Role

What you’ll do

• Develop and execute strategic account plans for assigned large enterprise customers, identifying key opportunities for both expansion and new business growth


• Build and maintain strong, long-term relationships with multiple stakeholders (including executives) across your accounts, acting as a trusted advisor


• Proactively identify and engage new teams, departments, or high-value use cases within existing accounts to expand Miro's footprint and value


• Lead complex sales cycles for both expansion and new business opportunities, from qualification and value articulation through to negotiation and close


• Partner closely with Customer Success Managers to ensure customer health, drive adoption of key use cases, and identify growth signals


• Master Miro's platform and solutions to effectively demonstrate value, inspire new ways of working, and address customer needs


• Develop Miro’s brand in state government through events and partnering with industry bodies


• Drive strong business management through achieving quarterly and annual targets and maintaining an accurate forecast and pipeline

What you’ll need

• 8+ years of successful experience in a quota-carrying Account Management or Account Executive role within SaaS, managing and growing large, complex enterprise accounts


• Proven track record of consistently exceeding targets through both new business acquisition (within accounts or potentially net-new) and account expansion/growth


• Experience managing the full customer lifecycle, including navigating complex renewals and driving expansion opportunities (deals typically in the $50k-$150k+ ACV range)


• Strong ability to build relationships and communicate value effectively with diverse stakeholders, including C-level/VP executives


• Excellent discovery, strategic account planning, and value selling skills


• Proficiency in applying a structured sales or account management methodology ie. MEDDPICC, Miller Heiman


• Collaborative mindset with proven experience working effectively with Customer Success, Sales Engineering, Marketing, and other internal teams


• Alignment with Miro's Mindsets (e.g., Drive, Curiosity, Empathy, Accountability) and a genuine passion for customer success

What's in it for you

We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.

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