• School of Education

• This is a full-time, fixed-term position through to August 2026

• Base salary will be in the range $83,776 - $93,121 + 17% Superannuation (HEW Level 5)

• Based at our St Lucia campus

About This Opportunity 

We are seeking a motivated and organised Student and Academic Administration Officer to join the School of Education.

In this role, you will provide high-quality customer service and efficient administrative support to students, academic staff and professional colleagues. You will be responsible for a range of student and academic administration activities, supporting the effective delivery of academic programs and services.

This position suits someone who enjoys working in a fast-paced, collaborative environment and takes pride in delivering accurate, timely and professional support.

Key responsibilities will include, but are not limited to: 

• Provide timely, accurate advice and support to students, staff and stakeholders in accordance with University policies, procedures and relevant legislation.

• Manage a broad range of student administration processes, including extensions, enrolment, progression, and related documentation audits.

• Undertake academic administration activities such as course profiles and Blackboard updates, and reporting.

• Support governance and continuous improvement by preparing reports, providing secretariat support at meetings, and assisting with the review and implementation of improved processes and work practices.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• Up to 26 weeks paid parental leave/paid primary care leave

• 17% superannuation contributions + 17.5% annual leave loading

• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight

• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family

• Career development opportunities –access to exclusive internal-only vacancies and our Study for Staff program

• On campus childcare options

• Affordable parking (from just $6.40 a day)

• Salary packaging options

About You

• An undergraduate degree in a relevant area or an equivalent combination of experience and/or education/training.

• A sound understanding of administrative processes relevant to student and academic administration, or the ability to rapidly gain such knowledge.

• Demonstrated ability to prioritise tasks, exercise initiative and sound judgement, and work independently to meet deadlines with a high level of accuracy and attention to detail.

• High level written, oral and interpersonal communication skills.

• The ability to work collaboratively and effectively within the team and across other organisational units.

• A strong orientation to the provision of a high level of customer service.

• An empathy with and ability to communicate with students, including those from diverse cultural backgrounds.

• Knowledge of University student computer systems and packages e.g. Microsoft office, SI-net, Service Centre and the use of CRM systems would be desirable.

Appointment to this role is subject to the successful completion of relevant pre-employment checks, which may include verification of the right to work in Australia and criminal history checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

Questions? 

For more information about this opportunity, please contact Laura Rouse, Coordinator, Student and Academic Administration at [email protected].

For application inquiries, please reach out to the Talent Acquisition team at [email protected], stating the job reference number (below) in the subject line. 

Want to Apply? 

We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload:

• Resume

• A cover letter summarising how your background aligns with the 'About You' section

Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent, particularly from Australia’s First Nations Peoples. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact [email protected].

Other Information 

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

Applications close Monday, 16 February 2026 at 11.00pm AEST (R-60895).

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