SuccessFactors Functional Lead

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

Take the lead on how SuccessFactors is designed and delivered at IAG as our SuccessFactors Functional Lead. You’ll play a pivotal role shaping our platform, driving design decisions and hands-on outcomes. This is your chance to take ownership of how we design, optimise and evolve our SAP SuccessFactors environment. You’ll act as our internal technical voice, combining hands-on configuration with functional leadership, while partnering closely with vendors to deliver high-quality outcomes.

This role sits within our People Platforms team, supporting core HR systems across Australia and New Zealand. As we strengthen our in-house capability, you’ll play a key role in lifting how we design, build and optimise SuccessFactors—working closely with delivery partners while staying close to the technology.

This is a permanent full-time role based in multiple locations across Australia.

What You'll Do

• Lead functional design and hands-on configuration across SAP SuccessFactors, ensuring solutions align with HR strategy, agreed technology standards and long-term maintainability.


• Provide deep functional expertise with a primary focus on Employee Central, alongside practical experience across selected additional modules such as Time Off/Time Management, Compensation, Talent or Learning.


• Perform hands-on configuration and optimisation including workflows, business rules, MDF objects and functional data structures, supporting both project delivery and operations.


• Partner with payroll, identity, integration and architecture teams to shape and validate functional requirements for integrations and data flows, ensuring effective end-to-end outcomes.


• Collaborate closely with stakeholders and vendor partners to define requirements, lead functional design workshops, and recommend SuccessFactors best practices.


• Own the functional integrity of solutions, ensuring configuration meets data privacy, role-based permissions (RBP), security and compliance requirements.


• Lead functional input into testing activities, including system testing, UAT coordination, defect triage and resolution; support cutover activities and post-go-live stabilisation as required.

What You'll Bring

• Experience working with SAP SuccessFactors in a functional, lead or consulting capacity, with strong hands-on delivery experience. We welcome a range of experience levels for candidates with strong curiosity, problem-solving capability and a genuine passion for SuccessFactors.


• Strong experience in Employee Central and another module, including organisational structures, data models and employee lifecycle processes.


• Hands-on configuration capability across workflows, business rules, permissions and core data structures within SuccessFactors.


• Ability to translate business or HR requirements into practical, fit-for-purpose functional solutions within the platform.


• Experience working with vendors or delivery partners, helping guide outcomes and ensure alignment and quality delivery.


• A proactive, problem-solving mindset, with a continuous learning approach and genuine interest in evolving SuccessFactors capability.

What We Offer

• Boosted superannuation with 13% as standard.


• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).


• Work from home and many more flexibility options with myFlex.


• Up to 50% off personal insurance, including home and motor insurance.


• Partner discounts on private health insurance, tech & appliances, and many more.


• Industry-leading 20 weeks paid parental leave.


• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.

*employment type eligibility criteria apply

Applications close: Thursday 4 June 2026 11:59PM AEST

Please note – full time, part time, and job-sharing arrangements will be considered.

Adjustments and Support

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation.

More About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.