Superannuation & Benefits Specialist

• Full time, continuing opportunity
• Provide administrative and transitional support for superannuation and staff benefits, including salary packaging across the University
• Base Salary $126,065 + 17% superannuation 

About the opportunity

Join a dynamic and collaborative HR Services team where you will play a key role in supporting both the HR Shared Services Centre and the wider University community. In this position, you will provide essential administrative and transitional support across superannuation and staff benefits, including salary packaging, ensuring a seamless and positive experience for employees across the University.

Your key responsibilities will be to:

• exercise sound judgement to resolve complex superannuation and benefits-related issues, collaborating with internal and external stakeholders as needed
• develop and maintain quality assurance processes to ensure accurate data capture, minimise risk of payment errors, and identify potential process improvements and risks
• stay up to date with legislative and regulatory changes, assessing impacts on superannuation, taxation, and organisational processes
• partner with Payroll to review and enhance policies, procedures, and service delivery, ensuring alignment with best practice and effective communication across the University
• provide responsive support to HR Contact Centre queries and manage exception reporting and fortnightly superannuation payments, ensuring accuracy and compliance
• contribute to continuous improvement initiatives, projects, and broader HRSC activities, while supporting training, team capability, and additional payroll-related responsibilities as required.

About you

• relevant tertiary qualification (bachelor’s degree) or an equivalent combination of education, training, and experience
• strong knowledge of superannuation regulations, processes, and payroll administration, ideally within complex or high-volume environments
• demonstrated ability to interpret policies, exercise sound judgement, and manage multiple priorities while meeting strict deadlines
• excellent communication, interpersonal, and customer service skills, with the ability to build effective relationships across diverse stakeholders
• high level of computer literacy, including proficiency in Microsoft Office (particularly intermediate Excel skills) and HR/payroll systems
• proven experience in continuous improvement, working in shared services environments, and contributing to team knowledge sharing and process enhancements.

Sponsorship / work rights for Australia

You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment.

Pre-employment checks and declarations 

  Your employment is conditional upon the successful completion of all pre-employment or background checks required for the role in terms satisfactory to the University.  Also, to meet the University’s obligations under the National Higher Education Code to Prevent and Eliminate Gender-Based Violence you will be asked to declare if you have been investigated for, or found to engaged in, sexual harm or gender-based violence in the course of previous employment or in a legal process. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement 

At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTQIA+. We welcome applications from candidates from all backgrounds. 

We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. Find out more about our work on diversity and inclusion. 

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.  

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard.  Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Victoria Ford-Rogers, Recruitment Operations by email to [email protected]

© The University of Sydney

The University reserves the right not to proceed with any appointment.

Click to view the Position Description for this role.

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