Job Description - Supervisor Team Leader | Insurance Repairs
About ABC Group
Australian Building & Construction Group (ABC Group) is an industry leader that innovates the building repair process for insurance claims. Our company delivers exceptional service to market leaders in the sector.
We are currently looking for a Supervisor Team Leader to join our team, leading and supporting a team of Supervisors while managing your own portfolio of residential insurance repair projects across QLD. If you're an experienced Supervisor ready to step up, mentor others and play a bigger role in shaping how projects are delivered, this could be the perfect next move for you!
About the Role
As Supervisor Team Leader at ABC Group, you'll combine hands-on site supervision with leadership responsibility - guiding a team of Supervisors while ensuring your own portfolio is delivered on time, within budget and to a high standard, all while maintaining outstanding customer service.
Your day-to-day duties will include (but not limited to):
Providing day-to-day guidance and support to Supervisors, acting as a technical escalation point for complex scopes, trade issues and customer concerns.
Coaching and mentoring Supervisors through regular feedback and practical support, and assisting with onboarding and training new team members.
Conducting quality reviews of projects, documentation and scopes of works to support high-quality, consistent outcomes.
Managing end-to-end delivery of your own portfolio - onsite assessments, scoping, quoting and coordinating trades and suppliers.
Liaising with insurers, clients and stakeholders to explain scopes, pricing and repair processes and manage expectations.
Monitoring budgets and team workloads, escalating risks and feeding back on capacity and performance trends.
Overseeing quality assurance, site inspections and handovers to ensure workmanship and compliance standards are met.
Participating in after-hours emergency/make-safe rosters and supporting catastrophe response work as required.
Promoting team engagement and positive team culture.
To ensure your success you will possess the following:
Residential site supervising, project managing, estimating or foreman experience
Experience mentoring, coaching or supporting team members, ideally within a construction or insurance repairs environment
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